Security Officer Shift Supervisor

JOB SUMMARY:
The Shift Supervisor performs on-site quality assurance inspections of customer locations to ensure quality customer service level expectations are met by Security Officers. Responsibilities include:

Conduct on-site quality assurance inspections as directed by branch management.

• Maintain consistent management practices that promote low turnover, Non Billable Overtime, and excellent service to our customer.
• Maintain a proper and sustained documentation process of all disciplinary actions, incidents, and overall daily activity will be practiced.
• Maintain correct documentation with DAR’s and Incident Reports.
• Maintain an active and consistent communication pipeline with the client. This includes officer discipline and incident reporting with respect to the client site location.
• Complete other duties as assigned.

JOB SKILLS AND RESPONSIBILITIES:

• High School Diploma or equivalent required.
• At least 2 years of supervisor experience is required.
• At least 6 months of security experience is required.
• Must have a valid state security officer license and 40 hours documented state training IAW AB 2880.
• Must have a valid driver’s license and acceptable driving record.
• Must have the ability to train employees to perform tasks.
• Must be able to work in a fast-paced working environment.

REQUIRED COMPETENCIES:

• He/she must be customer service oriented.
• The successful candidate will pay close attention to detail.
• He/she must embody U.S. Security Associates’ values as a highly visible representative of the branch and set high standards for him/her and others.
• The successful candidate will be capable of prioritizing tasks and setting priorities during the work shift.

He/she will have the ability to use sound judgment in making field leadership decisions.

ENVIRONMENT:
Position based at the branch or client sites. Requires the ability to work in a fast-paced, multi-faceted environment.

DISCLAIMER:
All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. U.S. Security Associates, Inc. (or Andrews Int.) is an Equal Opportunity Employer.

U.S. Security Associates is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled)
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. U.S. Security Associates fully considers all qualified applicants including those with a criminal history.