Customer Support Rep

We have a full-time/part-time opening for a Customer Support Rep.

Must be able to work various shifts per week.

Manpower is currently hiring a Customer Support Rep for one of our clients in Moline, IL! Job Responsibilities: *Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention. (Note that products may include parts, whole goods or product related services.) *Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility. * Distributes additional product/service/policy information to customers, dealers, and personnel. *Develops common solutions to problems with team members to maintain required service levels. *Maintains the accuracy and availability of customer related information on-line. *Assists in the promotion of products/services/programs through special program offerings, special mailings and pro-active user contact. *Negotiates with customers, dealers and company personnel to provide the proper policy execution and adequate resolution. Requirements: * Ability to speak French is a nice to have. * Experience with Microsoft Suite. *Four year degree preferred but not required Contract Length: 1 year Pay Rate: $13.35/hr For additional details on this role contact: Anelia Patterson Email: anelia.patterson@manpowergroup.com Please go to www.manpowerjobs.com and create a profile with us and contact this recruiter directly. When emailing or calling, please reference Advert ID# 212543 NOTE: Please DO NOT contact your local manpower office directly, as this position is not being serviced out of that office, please reach out to the recruiter listed above.