Guest Services Representative

Hilton Garden Inn Boston/Waltham

Guest Service Representative is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Interstate Hotels & Resorts is an  EEO/AA/Minorities/Females/Disabled/Veterans

Applicants must have schedule flexibility to work weekends and holidays.  

This newly renovated Hilton Garden Inn Boston/Waltham hotel is located in the center of Massachusetts' high technology and business corridor. It is at the heart of historic sites at Lexington and Concord, the educational centers of Brandeis, Bentley and Boston College, as well as many Fortune 500 corporations. The Hilton Garden Inn Boston/Waltham hotel features 147 guest rooms equipped with spacious work desks with Herman Miller Mirra™ ergonomic chairs, high-speed internet access and two dual line telephones. Each Hilton Garden Inn Boston/Waltham hotel guest room has a hospitality center with refrigerator, coffeemaker and microwave as well as irons, full-size ironing boards and hairdryers.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer