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in Itasca, IL

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Hours Full-time, Part-time
Location Itasca, Illinois

About this job

Responsibilities:

Associates review customer issues using internal and external computer applications in order to resolve concerns.

Associates work with multiple channels within the company network requiring a base knowledge of processes throughout.

Provide critical interface between all aspects of the operation; Internal (Transportation, Operations, Front line customer service, CC and AB billing, Loss Prevention etc) and External customers.

Respond to status requests on pending customer orders.

Primary focus is to recover on customer orders that contain defects, and work with Distribution management teams to reduce future potential defects by identifying root causes and improving processes.

Qualifications:

High School or equivalent Proficiency in Excel Proficiency with computers Typing skills

Other Information:

Office Depot Hiring Managers will be on site in Itasca on April 1, 7AM - 9AM and 1130AM - 130PM to meet with candidates for Customer Service positions. For consideration, please apply online at jobs.officedepot.com and join us for an Interview at our Career Fair! Please dress business casual and come prepared with several copies of your resume.

Pay, Benefits and Work Schedule:

Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Equal Employment Opportunity:

Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.