Service Coordinator

Oakwood Worldwide has an exciting career opportunity for a Service Coordinator. The service coordinator coordinates all furniture, utilities, maintenance and other setup activities involved with apartment units prior to move-in. The coordinator maintains positive personal and working relationships between all internal Oakwood departments including; Oakwood Corporate Housing, Home Services and outside vendors.

RESPONSIBILITIES: 

• Receives all order forms from account coordinators
• Order furniture and utilities using the proper forms
• Coordinates and communicates with Warehouse Supervisor to confirm and change Home Services transaction times as needed
• Generates all paperwork for move-in packets
• Process service requests from Home Services
• Submits services requests to outside vendors/properties
• Report maintenance issues to properties and ensure resolution
• Closes completed service requests
• Run and review reports on a daily basis
• Schedule outside vendors, including utilities, cable, furniture, maid service, carpet cleaning
• Follow-up on an vendor issues
• Sign leases for new units
• Coordinate parking
• Process communications between properties and Oakwood

QUALIFICATIONS:

• Strong organizational skills, negotiating skills, problem solving and ability to multi-task
• Computer skills including Microsoft Office
• 1 year related experience - preferably in hotel or apartment management background

Oakwood Worldwide is the world’s largest provider of high-quality furnished and unfurnished accommodations. Our valued employees, who make up the Oakwood team, play a critical role in enabling Oakwood to achieve its steady record of success. Our company is staffed by bright, organized and dependable people driven by a common company goal: to help us accomplish great things through exemplary customer service to our clients and to our peers. If you want to work in a fun, pro-employee, professional environment, come work with us!

We offer a very competitive compensation and benefits package. Along with competitive salary, the company offers medical, dental, vision, short and long-term disability insurance, tuition reimbursement, flexible spending accounts, paid vacation and sick leave, paid holidays, and a 401(k) plan.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.