Admin Services Associate

COMPANY DESCRIPTION

Our vision at Headway Workforce Solutions is to set the standard for the Human Capital profession by sourcing, recruiting and placing great people with great companies. Headway‘s client focused approach provides both job seekers and employers with a high-touch, best-in-class service model.

At Headway, we strive to be a job seeker‘s career agent by guiding, advising and placing them in the best positions and organizations based on their particular goals.

At Headway, our Character, Commitment and Passion, to both candidates and clients, are the foundation of the company's culture. These principles allow our employees to be more responsive, flexible and customer-centric so we can focus on building strategic value for our client-partners human capital.

JOB DESCRIPTION

We're currently seeking an Admin Services Associate for a contract opportunity in Plano, TX with our partner, one of the leading providers of title insurance, mortgage and diversified services.

Daily Responsibilities Include:

• Responsible for providing administrative support to functional area(s), department manager(s) and/or staff.
• Uses automated office equipment such as a computer to compose, type and proofread letters, reports and other materials.
• Maintains alphabetical, numerical or subject filing systems.
• May be responsible for the preparation of reports, graphs, and presentations, conducting research and illustrating data using spreadsheet, database and graphic software.
• Acts as an information source on organization policies and procedures.
• May coordinate special projects and department activities.
• Screens calls, takes and delivers messages, provides information to callers.
• May order and maintain office supplies, prepare and sort mail, make appointments and travel arrangements.
• Responsible for assignments that are semi routine in nature where ability to recognize deviation from accepted practice is required
• Normally receives general instructions on routine work, detailed instruction on new assignments.
• Searches for solutions based on acquired knowledge.
• Recommends or executes corrective action.

Qualifications:

• 3-5 years administrative support experience
• Requires a high school diploma or its equivalent
• Read and understand all closing/lender documents, including closing instructions, HUDs, and title commitments.
• Critical thinking skills
• Knowledge of title issues and acceptable resolutions
• Strong written communication skills
• Motivated, positive team player
• Ability to problem solve and interact with all levels of the team
• Ability to work in a high volume environment
• Reviewing files to answer questions for information
• Accurate keyboard skills
• Must be customer service oriented

ADDITIONAL INFORMATION

• 4+ mth contract
• 9am-6pm (week days)