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in Appleton, WI

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About this job

Job Description
Limited Medical Manager
Reporting to the President

Position Summary
The Limited Medical Manager (LMM) is a key member of the leadership team of Home Helpers. As part of the leadership team the LMM will participate in all activities of launching new services and day-to-day activities of running the business. In addition to traditional LMM roles outlined below, the LMM will help with sales, marketing, administration, caregiving oversight and whatever needs to be done to make the business successful.

An LMM is a specialist in health and human services who helps older adults and their families navigate the aging process. The LMM assists older adults and persons with disabilities in attaining their maximum functional potential. In addition, the LMM functions as an advocate, liaison and support system to his/her clients. The LMM conducts assessments and establishes a care plan for the client. He/she also provides guidance and resources for families of older adults and others with chronic needs, including helping those suffering from Alzheimer's Disease, Parkinsons, end of life, or exhibiting other symptoms of dementia. The LMM will also manage the delivery of homecare services.
Position Roles/Responsibilities/Accountabilities
* Assists older adults and their families to navigate the aging process on a fee-for-service basis.
* Assists in building a high performing of quality caregivers by being involved in the staff selection.
* Creates a culture of caring through effective supervision and quality training of caregivers.
* Develops an appropriate plan of intervention fostering maximum autonomy and independence for the client. Utilization of available resources and existing support systems will be included in determining the appropriate care plan.
* Coordinates in-home care and monitors care against plan. Is involved in matching caregiver skills with client and to review plan of care with assigned caregiver(s).
* Conducts marketing and builds external relationships to increase referrals.
* Makes regular home visits, phone contacts and communication with all caregivers to monitor the client status. Modifies care plan based on changes in the client's status.
* Acts as advocate whenever needed on behalf of the client.
* Provides crisis intervention.
* Acts as liaison to families at a distance, overseeing care, and quickly alerting families to problems - especially important when families are engaged in long distance caregiving of a loved one.
* Provides consultation, counseling and support to the client and their family. This includes providing consumer education and advocacy.
* Provides resources and coordinates a wide range of community services for clients.
* Maintains accurate records of all client and client-related contacts.
* Develops relationship with professional referral sources.


Position Qualifications
* Bachelor's or Associate Degree in nursing, RN or LPN with a specialized focus on issues related to aging and eldercare.
* Two to four years of care management experience.
* Experience with Health and Human Services agencies preferred.
* State licensing as required.
* Expertise in resources for the elderly and their families in the target geography.
* Must have reliable transportation to and from client and prospective client locations.
* Familiarity with homecare computerized programs, e.g. Microsoft Office Suite, QuickBooks, client service software, etc.
* Must pass a background check and screenings as applicable for the position.


Competencies
 People management skills.
 Thought leadership to make business decisions within the confines of the financial drivers.
* Entrepreneurial spirit and willingness to do what it takes to run the business successfully.
* Passion for working with seniors and meeting the needs of the senior and their families.
* Knowledge of safety issues relating to seniors and ability to assess environment and take initiative to prevent accidents and promote safety.
* Able to train staff and family in end of life cares.
* Business acumen to understand financial drivers.
* Confidentiality in all aspect of the job.
* Must be a team player.

External/Internal Dependencies
* Meets standards of operation.
* Complies with all laws and regulations applying to the business.
* Adheres to company policies and procedures which apply to this business.