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Business Process Analyst - Specialty Benefits - US Telecommute
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Minneapolis, MN Minneapolis, Minnesota |
About this job
Position Description:
When you join us as a Business Analyst, we'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. Yes, we share a mission that inspires. Yes, we need your organizational talents and business discipline to help fuel that mission. It's the opportunity to do your life's best work.(SM)
Use your sharp business skills to assist in end-to-end business process activities by creating, controlling and improving business processes. You will create process design, project implementation, diagnose process improvement opportunities, and develop solutions. You will also provide quality reporting, analysis, audits, and develop plans and programs to support continuous quality improvement using a variety of applicable tools. You won't be any ordinary Business Analyst. Your high performance approach will power innovation, impacting the lives of millions.
Positions in this function are responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools. This position is also responsible for quality reporting, anlaysis and audits and for developing plans and programs to support continuous quality improvement using applicable tools. May assist in the creation, implementation, and evaluation of Total Quality Management (TQM) programs. May direct design, facilitation, training and evaluation of TQM incentive programs and may oversee quality improvement projects and teams. Positions that require certification in project management or accredited Six Sigma training should use the Project Management job family.
Primary Responsibilities:
Primary Responsibilities:
- Create, control and improve end-to-end business processes
- Lead process design and project implementation teams in process improvement activities
- Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
- Create quality reporting, analysis and audits for developing plans and programs to support continuous quality improvement using applicable tools
- Assist in the creation, implementation and evaluation of Total Quality Management (TQM) programs
- Analyzes and investigates.
- Provides explanations and interpretations within area of expertise.
Requirements
Required Qualifications:
Preferred Qualifications:
- Bachelor's Degree OR High School diploma/GED with 4+ years of call center or transactional operations experience
- 2+ years of experience with coordinating and/or managing
projects required
mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">2+ years of
experience in gathering business and/or system requirements
mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">3+ years of Intermediate
level of proficiency with PC based software programs and automated database
management systems required (Excel, Access, Visio, and PowerPoint).
mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">1+ years of
experience using ISET application
mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">1+ years of
experience using myCoach
mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">2+ years of
experience with Specialty Benefits (Vision, Dental, RX)
Preferred Qualifications:
mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Experience with
UNET/PRIME; COSMOS
mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Experience with
Claim Transactions
mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin">Experience with
Adobe Acrobat and Snag It- Experience
with HTML
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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