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in Atlanta, GA

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Hours Full-time, Part-time
Location Atlanta, GA
Atlanta, Georgia

About this job

Position Purpose:
The Analyst, CRM is responsible for supporting the execution of CRM efforts in close collaboration with marketing partners and the CRM team. Drives the campaign design, quality assurance, and list delivery preparation through Unica Campaign. In this role, the Analyst will support the efforts to evaluate the effectiveness and efficiency of campaign execution through better and more structured business processes, deployment of database marketing best practices, and effective use of Unica Campaign.

Major Tasks, Responsibilities & Key Accountabilities:
20% Capture marketing campaign requirements through close collaboration with marketing partners

40% Provide marketing support, including set-up of campaigns in Unica, for small to medium size campaigns

40% Design, test and execute campaigns using product- and activity-based purchase triggers, segment and personalization rules to support business goals

Nature and Scope:
Position reports to Manager, CRM

No direct reports

Environmental Job Requirements:
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:
Typically requires overnight travel less than 10% of the time.

Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must pass the Drug Test.
Must pass Background Check.
Must pass pre-employment test if applicable.Education Required:
The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.

Work Experience Required: 1

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:
Bachelors degree

Previous retail experience strongly preferred

Previous CRM experience strongly preferred

Knowledge, Skills, Abilities and Competencies:
Excellent verbal and written communication skills; ability to communicate analytical information in clear, concise presentations

Experienced in CRM execution and management, preferably in a retail context

Experienced in the application of segmentation and predictive modeling

Strong analytical skills skilled in utilizing Unica and other CRM software

Proficient with PowerPoint, Excel, Access

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.

Work Experience Required: 1

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:
Bachelors degree

Previous retail experience strongly preferred

Previous CRM experience strongly preferred

Knowledge, Skills, Abilities and Competencies:
Excellent verbal and written communication skills; ability to communicate analytical information in clear, concise presentations

Experienced in CRM execution and management, preferably in a retail context

Experienced in the application of segmentation and predictive modeling

Strong analytical skills skilled in utilizing Unica and other CRM software

Proficient with PowerPoint, Excel, Access