DISPATCHER/SCHEDULER

 

• We have an opening for a Full Time Dispatcher/Scheduler position.
• Location: 2492 Doswell Ave Saint Paul MN 55108 Note: online applications accepted only.
• Schedule: Sunday through Thursday 8:00/8:30am-4:30/5:00pm
• Requirement: Dispatching or Service scheduling experience required

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

Canteen is a national vending machine operating company offering vending, office coffee service and dining services through a company and franchise network of over 200 locations in 48 states. Canteen’s track record of innovation began in 1929, when company founder Nathaniel Leverone built his business strategy around three timeless principles: integrity, customer focus and innovation.

 

Full time associates at Canteen are offered many fantastic benefits such as:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (FSAs)
• Commuter Benefits
• Wellness Program
• Employee Assistance Program
• Life Insurance for Associates and Eligible Dependents
• Short Term Disability (STD) and Long Term Disability (LTD)
• Accidental Death & Dismemberment (AD&D) Insurance
• Discount Marketplace
• And other voluntary benefits

Summary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

Essential Duties and Responsibilities:

• Provides quality customer service to customers by providing one-on-one attention to detail.
• Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
• Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
• Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
• Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
• Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
• Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

 

Req ID:  17767