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Customer Care /Cashier Supervisor
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Burtonsville, Maryland |
About this job
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices .
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
This position is responsible for managing/directing the daily activities of Montgomery County Sales Stores. The incumbent is a qualified, individual producer who applies a strong knowledge of auditing practices and procedures, daily financial reporting with only general supervision.
REPRESENTATIVE PRINCIPAL DUTIES and RESPONSIBILITIES
Provides direct support to Customer Service Cashiers for error/problem resolution
Strong troubleshooting and problem-solving skills
Provides direction to employees according to established policies and management guidance
Frequently interacts with functional peer groups
Frequently interacts with Client
Works on issues where analysis of situation or data requires review of relevant factors and exercises judgment within defined procedures and policies to determine appropriate action
Provides feedback/performance reviews on a periodic basis.
Performs administrative duties including time reporting
Reconciles daily transactions in the form of checks, electronic fund transfers (EFT) and credit card transactions
Completes reports and distributes daily.
Other duties as assigned
HOURS
Monday - Friday. 7:30 AM – 4:00 PM
EXPERIENCE/ REQUIREMENTS:
Spanish/English bilingual preferred.
Minimum 2 years’ experience in a leadership role.
Strong customer service skills
Excellent team coaching, training, facilitation and developmental skills
Analytical and interpretive skills
Ability to successfully perform monthly audits and create financial reports
Ability to work in a team environment. May require covering for a peer at a similar site, so personal transportation is a plus.
Proficient in Microsoft Office – Word, Excel, Outlook
Ability to meet or exceed Performance Competencies.
All other duties as assigned.
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
This position is responsible for managing/directing the daily activities of Montgomery County Sales Stores. The incumbent is a qualified, individual producer who applies a strong knowledge of auditing practices and procedures, daily financial reporting with only general supervision.
REPRESENTATIVE PRINCIPAL DUTIES and RESPONSIBILITIES
Provides direct support to Customer Service Cashiers for error/problem resolution
Strong troubleshooting and problem-solving skills
Provides direction to employees according to established policies and management guidance
Frequently interacts with functional peer groups
Frequently interacts with Client
Works on issues where analysis of situation or data requires review of relevant factors and exercises judgment within defined procedures and policies to determine appropriate action
Provides feedback/performance reviews on a periodic basis.
Performs administrative duties including time reporting
Reconciles daily transactions in the form of checks, electronic fund transfers (EFT) and credit card transactions
Completes reports and distributes daily.
Other duties as assigned
HOURS
Monday - Friday. 7:30 AM – 4:00 PM
EXPERIENCE/ REQUIREMENTS:
Spanish/English bilingual preferred.
Minimum 2 years’ experience in a leadership role.
Strong customer service skills
Excellent team coaching, training, facilitation and developmental skills
Analytical and interpretive skills
Ability to successfully perform monthly audits and create financial reports
Ability to work in a team environment. May require covering for a peer at a similar site, so personal transportation is a plus.
Proficient in Microsoft Office – Word, Excel, Outlook
Ability to meet or exceed Performance Competencies.
All other duties as assigned.
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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