Marketing Operations Specialist (40442) - Full-time

Want to love where you work? At Jo-Ann Fabric and Craft Stores, our team members are the key to our ability to achieve our mission – to spark the creativity that lives in every person. When you shop our stores, not only will our stores and the products we sell excite you, you will quickly notice that our teams are inspired to provide exceptional service. They are the reason we are the best fabric and craft retail brand in the country. They are why our customers love to shop our stores In each of our nearly 800 locations throughout the U.S., you will find our Team Members directly interacting with customers and assisting with operational, merchandising, and receiving tasks throughout the store. If you are dynamic, energetic and have a passion for serving and inspiring creativity, you will love working at Jo-Ann.

Summary
The Marketing Operations Specialist role is responsible for issuing timely marketing performance reports, tracking competitive marketing activities, and supporting the Manager with key strategic projects. This role will take partners within the marketing department to assemble reporting to be shared with marketing and cross-functional leadership. Will work directly with the Manager to establish processes for projects and communicate with project stakeholders.

Scope

• Under manager direction, the specialist will perform various activities related to marketing reporting including collecting and assembling data for review, maintaining historical data for continuous tracking and building timelines. The role will also assist in facilitating a variety of marketing projects as directed and document process.
• Partner with marketing and analytics specialists and managers to compile weekly and monthly performance results and distribute reporting in a timely manner based on a preset schedule.
• Work directly with the Marketing Operations Manager on key strategic marketing projects that are initiated by the marketing or merchandising teams. Responsibilities include gathering information on the project, understanding the business impact and assist in facilitating the project through all stages.
• Track marketing activities of competitors and general retail industry, and distribute ongoing reporting.
• Communicate status updates on projects, request data from partners, and maintain a thorough monthly calendar of marketing activities.
• Serve as a backup to the department budget management process.

Education Requirements

• Minimum: Bachelor’s degree business, marketing or related field.

Experience

• Minimum: two years progressive marketing or retail experience, experience with marketing performance metrics, and experience in working with cross-functional teams.

Other Skills

• MS Office programs (Word, Excel, Access, PowerPoint)

Our company is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Jo-Ann Stores, LLC. is an at-will employer, which means that your employment may be terminated by the Company or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and the Chief Executive Officer of the Company.