Home Store Service Associate Part Time: Bloomingdale's Stanford, CA

Overview:

The Service Associate is responsible for managing the Online Order Pickup
process and experience in store. The Service Associate should be friendly,
efficient, and willing to serve the customer with whatever he/she needs during the
Online Order Pickup transaction.

Key Accountabilities:

• OUTSTANDING Customer Service priority
• Welcome the customer with a smile and a helpful attitude
• Locate the online order and ensure it is packaged properly
• Complete the transaction at POS and provide the customer his/her
  package(s)
• Responsible for completing online order pick-up transactions in a timely
  and engaging manner
• Field customer inquiries regarding their orders in person, via phone and email
• Demonstrate knowledge of store departments and services and use this
  knowledge to facilitate further shopping
• Floor coverage flexibility & dependability with schedules including nights
  and weekends

Skill Summary:

• Enjoy meeting and interacting with customers; demonstrates an energetic
  and positive attitude
• Ability to work in a fast-paced environment, handle multiple priorities and
  learn new procedures
• Organized and efficient; demonstrates desire to seek out solutions to allenges and commitment to customer satisfaction
• A team player who possesses the ability to work in a learning environment
• Ability to communicate effectively with customers, associates, peers and
  management

Bloomingdale's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.