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in Phoenix, AZ
Front Desk Clerk - Full-time
Hours | Full-time |
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Location | 1940 West Pinnacle Peak Road Phoenix, Arizona |
About this job
Hilton Garden Inn Phoenix North Happy Valley
The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.
This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.
Our ideal candidate will be an experienced hotel customer service champion with the desire to work directly with hotel guests from the heart beat of the hotel (front desk). Hilton branded hotel experience is a plus!
Discover contemporary conveniences for Phoenix and beyond at Hilton Garden Inn Phoenix North Happy Valley hotel. This hotel is a 4 story, 125 rooms, contemporary hotel located minutes from Phoenix Deer Valley (DVT) Airport, convenient to freeways, just off I-17, providing an ideal base for downtown Phoenix and neighboring Glendale, AZ. Whether our guests are in town to meet with North Phoenix corporations such as Honeywell, Chubb Insurance and Wells Fargo Bank, or spend leisure time shooting the fairways of Scottsdale, this North Phoenix hotel offers a central base.
Guests visiting this hotel can dine in the hotel's Garden Grille & Bar offering cooked-to-order breakfast and full dinner menu, or choose to wind down with a beverage in the Pavilion Lounge. The hotel here is also a 24-hour Pavilion Pantry® a modern fitness center and refreshing outdoor pool with boardrooms and meeting space for up to 200 guests.
Requirements
Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer