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Clinical Administrative Coordinator - Atlanta, GA - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Atlanta, GA Atlanta, Georgia |
About this job
Energize your career with one of Healthcare's fastest growing companies.
You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.
Primary Responsibilities:
- Responsible for providing customer service and referral interface.
- Provides support to clinical managers, team managers, and case managers as needed.
- Fills out missing information and performs data entry on new patient information.
- Edits and corrects database information as necessary and populates missing information.
- Performs detailed data entry into client systems per client expectation and service level agreements.
- Coordinates correspondence and forms for print, mail, faxes, and files as necessary on a daily basis.
- Generates daily, weekly, monthly reports for account and health plan clients.
- Prepares materials for packet mailing.
- Performs monthly eligibility checks on Medicare for case managers on a monthly basis.
- Responsible for general office/administrative duties including ordering supplies, managing schedules, preparing meeting agendas, recording meeting minutes, and participating in quality audits to ensure all client information is up to date.
- Performs other duties as assigned by supervisor.
Requirements
- High School Diploma/GED.
- 2+ years of Customer Service experience analyzing and solving customer problems.
- Must be able to create, edit, save and send documents utilizing Microsoft Word and Excel.
- Must be able to navigate a PC to open applications, send emails, and conduct data entry.
- Experience working within the Healthcare Industry in a Hospital, Physician's Office, or Medical Clinical setting.
- Experience working with Healthcare Insurance.
- Professional experience in a Clerical or Administrative support related role.
- Working Knowledge of Medical Terminology to communicate with members and providers.
- Experience working with ICD-9 and CPT codes.
- Experience working with Medicare and/or Medicaid Services.
- Experience working in a Call Center environment.
- Bilingual.
Now part of Optum, Alere Health is building a future of opportunities. We provide leading edge products and services including condition and case management, wellbeing, and women's and children's health services for more than 200 health plans, 89 Fortune 500 employers, 29 states and 22 million people. Now, with our integration into Optum and the UnitedHealth Group organization, our growth and impact is multiplying every day.
If you bring a lot of passion and aspiration to your work, you'll fit in here and discover the opportunity to do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Certain positions are subject to random drug testing.
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