The job below is no longer available.
You might also like
in Saratoga Springs, NY
- $19
est. per hour TTEC • 19d agoUrgently hiring 8.9 mi Use left and right arrow keys to navigate 
$94000Verified per year - $15.50 - $17.50
Verified per hour Cumberland Farms • 2h agoGood pay Urgently hiring 7.8 mi Use left and right arrow keys to navigate - $15.50 - $17.50
Verified per hour Cumberland Farms • 2h agoGood pay Urgently hiring 6.1 mi Use left and right arrow keys to navigate - $16.75 - $19.01
Verified per hour Starbucks • 1h agoExcellent pay Urgently hiring 8.3 mi Use left and right arrow keys to navigate
Customer Support Representative
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 60 Court St Saratoga Springs, New York |
About this job
About Zuppler
Headquartered in Conshohocken, PA, we have global offices in Eastern Europe and India. We provide an eCommerce platform for restaurants, sports venues, grocery stores and hotels worldwide. With over 6,500 clients we are growing at a rapid pace and positioned to be the "coolest concept" in the Online Ordering space.
Job Description
As a Client Success Agent, you will report to the Director of Operations and will be responsible for handling user and client requests via Phone, Email and Online. The successful candidate must possess strong customer service and interpersonal skills along with strong analytical, organizational, and collaboration skills. The CSR will have the ability to effectively communicate including; reading, writing, speaking to a wide range of needs and audiences. They must be skilled at explaining technical terms in everyday language. The candidate must demonstrate the ability and willingness to complete several concurrent tasks with attention to time constraints, quality and sufficient detail. They must possess critical thinking and problem solving skills, planning and organizational skills, decision-making skills, and communication skills.
Skills/Responsibilities:
1. Proficiency in verbal and written communication
2. Must have prior experience dealing with and troubleshooting client requests and queries
3. Problem solving skills
4. Ability to multi-task and pay attention to detail
5. Experience with Online Customer Relationship Management tools
6. Technical understanding of eCommerce systems and transactions
7. Proficiency with social media sites like Facebook, Twitter, Google+ etc
8. Restaurant experience is a plus
This is a full time or part time position that require you to have the flexibility to work the evening shifts and weekends too. A typical shift timing would be 9AM - 3PM and 3PM - 11PM.
www.zupplerworks.com
Headquartered in Conshohocken, PA, we have global offices in Eastern Europe and India. We provide an eCommerce platform for restaurants, sports venues, grocery stores and hotels worldwide. With over 6,500 clients we are growing at a rapid pace and positioned to be the "coolest concept" in the Online Ordering space.
Job Description
As a Client Success Agent, you will report to the Director of Operations and will be responsible for handling user and client requests via Phone, Email and Online. The successful candidate must possess strong customer service and interpersonal skills along with strong analytical, organizational, and collaboration skills. The CSR will have the ability to effectively communicate including; reading, writing, speaking to a wide range of needs and audiences. They must be skilled at explaining technical terms in everyday language. The candidate must demonstrate the ability and willingness to complete several concurrent tasks with attention to time constraints, quality and sufficient detail. They must possess critical thinking and problem solving skills, planning and organizational skills, decision-making skills, and communication skills.
Skills/Responsibilities:
1. Proficiency in verbal and written communication
2. Must have prior experience dealing with and troubleshooting client requests and queries
3. Problem solving skills
4. Ability to multi-task and pay attention to detail
5. Experience with Online Customer Relationship Management tools
6. Technical understanding of eCommerce systems and transactions
7. Proficiency with social media sites like Facebook, Twitter, Google+ etc
8. Restaurant experience is a plus
This is a full time or part time position that require you to have the flexibility to work the evening shifts and weekends too. A typical shift timing would be 9AM - 3PM and 3PM - 11PM.
www.zupplerworks.com
Your Privacy Choices