Medicare Sales Representative (Spanish/English)- Miami, FL - Full-time / Part-time

Cuando se trata de salir adelante, tienes las de ganar. Let's call it great career potential.

Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Medicare Sales Representative. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast growing environment.  We're shaping our industry by helping more people gain access to the care they need with the levels of service they deserve. If you love the very idea of providing service to those in need, this can be your opportunity to do your life's best work.  SM

Apply today to be part of our next sales training class.

Leverage your sales experience into a sales career with UnitedHealth Group.  As a Medicare Sales Representative, you'll answer incoming calls from people interested in purchasing Medicare insurance supplements (no cold calling). You'll solicit basic information, answer questions and provide options while serving as a consultant to help the callers select the right plan for their situation and budget.  Don't wait to join us! There's never been a better time than now to start doing your life's best work.  SM

This position is full-time (40 hours/week) with our site Hours of Operation from 9:00 am to 9:00 pm Monday - Friday. We do require our employees to be flexible enough to work any shift, any day of the week during those hours. Medicare Sales Representatives receive a competitive base salary and are eligible to receive bonuses based on sales performance. Our training classes not only prepare you for your role and ensure that you have the tools and resources that you need to be successful, but we will pay for and provide support for you to obtain the required state insurance licenses you need to have.

Primary Responsibilities

• Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale


• Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems


• Using knowledge of the Medicare product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs                       


• May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services                                      


• Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with Medicare requirements and enrollment guidelines


• Meet the goals established for the position in the areas of:  sales quota, attendance  and other performance criteria.


• Meet and maintain requirements for agent licensure, appointments, and annual product certification

Required Qualifications

• Minimum 6 months sales experience 


• Spanish/English Bilingual preferred


• An education level of at least a high school diploma or GED OR 10 years of equivalent working experience


• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications


• Demonstrated ability to listen skillfully, collect relevant information, determine need and consult with caller  to provide appropriate product to fit their needs.                  


• Flexibility to customize approach to meet all types of caller communication styles and personalities


• Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed


• All new hires will be required to successfully complete the Sales Training classes and demonstrate proficiency of the material


• Must possess within 14 days all appropriate state insurance licenses (can be completed during training classes)