Assistant Clinical Director - Full-time / Part-time

For one (1) or more units within a 7 day/24 hour department providing direct patient care, emergency medicine & nursing services (which may be at multiple locations): assists the Clinical Director in the planning, development, implementation, delivery & evaluation/improvement of quality patient care, nursing & emergency services that add value & are integrated w/ emergency nursing standards of practice, service priorities & performance/outcomes measures, as well as w/ strategic, business & organizational goals/objectives. Ensures multi-disciplinary teams/staff provide high quality, accessible, cost effective care & patient-focused services. Supervises clinical standards of care & nursing practice; responsible for resource budgeting, staff selection & development within assigned unit(s) which may include one (1) or more of the following: day/evening/night emergency medical services, urgent care, after hours medical clinic, surgical walk-in clinic, triage/assessment, emergency call desk, observation/short stay diagnostic unit. These positions are distinguished from other ambulatory care assistant manager jobs by the emergency services department's 24 hours of operation; greater volume & acuity of presenting patients; greater integration of services w/ admitting, inpatient/outpatient services & outside hospitals; greater medical-legal accountability.

Essential Functions:

• Within assigned unit(s) supervises the delivery of emergency nursing & patient care services which are integrated w/ business/departmental plans & meet or exceed cost, quality, clinical & utilization standards/performance measures

• Ensures that assigned unit(s) services meet member, physician & internal clients' needs

• Supervises one (1) or more department units (8 to 24 hours) & ensures patient care & quality standards are met & comply w/ federal, state & local regulatory requirements & established departmental policies & procedures, utilization & clinical/performance standards & measures

• Supervises & ensures continuous improvement of all assigned clinical practices, services & operations by designing & implementing systems, processes & methods to evaluate & improve patient care within assigned unit(s); supervises day-to-day operations of the unit(s) including practice standards, staffing, payroll, budgets, fiscal mgmt & quality improvement

• Develops & implements action plans to improve staff development & the delivery of patient care

• Ensures multi-disciplinary teams/staff provide the highest quality of care &are in compliance w/ the Nursing Practice Act, JCAHO, federal, state, & local requirements

• Develops & manages the units budget for the appropriate use of human & material resources

• Monitors financial performance & identifies & implements strategies to reduce costs & improve quality of care/service

• Monitors the allocation & utilization of unit(s) personnel; determines the appropriate staff mix based on changes in patient population & provides the appropriate level of services while identifying savings opportunities

• Ensures on-going staff development

• Coordinates w/ healthcare providers outside the unit(s) to achieve optimal patient care across the continuum

• Researches, identifies & implements best practice models developed within unit(s) or by other units

• Investigates & resolves patient/family/member concerns regarding patient care & services

• Supervises day-to-day operations of assigned unit(s) including human resource mgmt, labor relations, department & employee safety programs & risk mgmt

Basic Qualifications:

Experience

• Minimum three (3) years of emergency or critical care clinical nursing experience required, including two (2) years of supervisory experience in emergency or critical care nursing.

Education

• BSN or bachelor's degree in a relevant field required

OR

• Completion of a bachelor's degree in a related field within two (2) years of hire.

• Graduate of an accredited school of nursing.

License, Certification, Registration

• Current California RN license required.

• Current BLS Certification required.

• ACLS required.

Additional Requirements:

• Ability to demonstrate knowledge of quality improvement and clinical care processes; staffing and budgeting; Nurse Practice Act, JCAHO, and other local, state, federal regulations.

• Demonstrated interpersonal and communication skills.

• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Master's degree preferred.

• Emergency Nursing Certificate preferred.

Notes:

• Rotation of ED on-call along with rotation of weekend coverage.