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Director Sales Operations Cricket Wireless
| Hours | Full-time, Part-time |
|---|---|
| Location | Atlanta, GA Atlanta, Georgia |
About this job
Working as a Director, Sales Operations, you will be a key partner to the sales force and other cross functional groups. You will direct activities and recommend comprehensive objectives to achieve assigned current sales and revenue goals. You will also direct the development and implementation of programs for one or more product/service line(s). This does include product life cycle planning, tactical projects designed to achieve the next year's plans and operational dependencies to generate the sales of wireless products, services and applications. Major role of this director is to guide retail store innovation, including the point of sale.
Additional Responsibilities:
Direct implementation of sales support systems and company sales support programs
Use knowledge of Cricket no-contract products, services, support and technology to oversee sales operations activities and achieve company goals
Maintain relationship with field personnel to ensure timely, accurate, and well thought out retail solutions
Work with Sales and Finance Departments to develop and administer the company's worldwide sales forecast
Responsible for organizing financial modeling and statistical studies for sales department
May manage professional employees who are responsible for forecasting, financial modeling, and action plans related to margin assurance and cash management
Also includes design of processes and systems, management of audits, and frequent complex decision making to ensure accuracy, timeliness and consistency of multiple programs
Oversee the design, development and execution of future plans and programs and to ensure plan effectiveness
Education: Bachelors or Advanced degree preferred. Experience: Typically requires 10 or more years of experience and at least two years of management responsibility.
Required Qualifications:
Five years’ experience in sales
Five or more years’ experience with technical projects (must understand IT technology concepts and user experience to manage retail store innovations
Ability to problem solve independently and through a team that may or may not report to you
Previous management success in leadership roles for achieving tactical goals
Strong negotiation and communication skills
Ability to prioritize projects, analyze and make decisions, and develop and implement quality improvement processes
This includes tactical sales operations, sales programs, sales communication projects and programs designed to achieve operational excellence to generate the sales of products, services and applications
Experience working with legal personnel to approve policies and procedures
Track record of leading complex business plans
Experience leading sales professionals
Knowledge of financial business modeling
Experience working with wireless sales operations
Experience with account and product launches
Desired Qualifications:
Six or more years’ experience managing teams
Experience with consumer retail wireless sales channels
Experience working with wireless sales operations
Principal Functional Skills / Competencies associated with this Title:
Audit and Compliance Function
Builds Relationships
Champions Change
Communicates Powerfully and Prolifically
Competitive Differentiation
Customer Insights
Customer-Centric Solution Development
Develops Others
Develops Strategic Perspective
Displays High Integrity and Honesty
Drives for Results
Industry Knowledge
Innovates
Inspires and Motivates Others to High Performance
Knowledge of Customers
Knowledge of Product Line
KNOWLEDGE OF SALES CHANNELS
Operational Excellence
ORGANIZATIONAL COMMUNICATIONS
SALES FUNCTION
Sales Support and Administration
Strategic Sales Planning
Technical expertise
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