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INTERN - Business Service Delivery and Operations - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Dublin, Ohio |
About this job
CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers. The company also offers advanced entertainment services under the CenturyLink® Prism™ TV and DIRECTV brands. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations. For more information, visit www.centurylink.com .
We have an immediate opening for Interns in the Business Service Delivery Operations in Dublin, OH. Our internship will provide student interns with practical work experience designed to expand their classroom education and career path as they prepare for a profession in the Customer Care field. Interns will support project management activities for the Customer Care organization which includes center reporting, analytics and metrics, presentation preparation, and project and/or schedule preparation.
Responsibilities:
Provide analytical support Ability to solve problems Assist with recurring reporting activities Structure and convey information in verbal and written presentation formats Organize and manage multiple projects simultaneously Ability to work with all levels of employees Assist with coordination and tracking of projects Other duties as assigned Minimum Qualifications: Strong written and verbal communication skills Strong organizational and communications skills Ability to work independently (i.e., take high-level direction, create approach, plan and implement to successful deliverable completion) Ability to work an end-to-end process Demonstrates strong analytical skills Business case development skills Proficient in Microsoft Office products: Excel, Word, PowerPoint, Project and Internet Knowledge of program/project management practices Ability to manage multiple job responsibilities simultaneously Highly motivated, organized, reliable, and detailed oriented Strong sense of urgency and ability to meet deadlines Effective in a technical and changing environment Flexible and adapts well to change Professional appearance and attitude Job Requirements Must submit a resume, transcript, and an instructor letter of recommendation (at time of interview) Must have a 3.0 GPA or above Must be currently enrolled at a 4-year accredited College or University Must be classified as a Junior, Senior or Graduate Student Must work 40 hours per week during the 10 week summer session Must be working toward a major in Business, Marketing, Informatics, Communications, or Journalism Must have strong PC skills, and demonstrated ability using applications including MS Excel, PowerPoint, and Word EEO Statement No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
We have an immediate opening for Interns in the Business Service Delivery Operations in Dublin, OH. Our internship will provide student interns with practical work experience designed to expand their classroom education and career path as they prepare for a profession in the Customer Care field. Interns will support project management activities for the Customer Care organization which includes center reporting, analytics and metrics, presentation preparation, and project and/or schedule preparation.
Responsibilities:
Provide analytical support Ability to solve problems Assist with recurring reporting activities Structure and convey information in verbal and written presentation formats Organize and manage multiple projects simultaneously Ability to work with all levels of employees Assist with coordination and tracking of projects Other duties as assigned Minimum Qualifications: Strong written and verbal communication skills Strong organizational and communications skills Ability to work independently (i.e., take high-level direction, create approach, plan and implement to successful deliverable completion) Ability to work an end-to-end process Demonstrates strong analytical skills Business case development skills Proficient in Microsoft Office products: Excel, Word, PowerPoint, Project and Internet Knowledge of program/project management practices Ability to manage multiple job responsibilities simultaneously Highly motivated, organized, reliable, and detailed oriented Strong sense of urgency and ability to meet deadlines Effective in a technical and changing environment Flexible and adapts well to change Professional appearance and attitude Job Requirements Must submit a resume, transcript, and an instructor letter of recommendation (at time of interview) Must have a 3.0 GPA or above Must be currently enrolled at a 4-year accredited College or University Must be classified as a Junior, Senior or Graduate Student Must work 40 hours per week during the 10 week summer session Must be working toward a major in Business, Marketing, Informatics, Communications, or Journalism Must have strong PC skills, and demonstrated ability using applications including MS Excel, PowerPoint, and Word EEO Statement No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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