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in Nashville, TN
Network Administrator
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | NASHVILLE, TN NASHVILLE, Tennessee |
About this job
Immediate Opening for a Network Administrator with fantastic company offering flexible hours and opportunity!
Summary:
- Responsible for providing technical assistance and support related to computer systems, hardware, or software.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
Primary responsibilities
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone. Maintain daily performance of computer systems.
- Respond to email messages for customers seeking help. Ask questions to determine nature of problem.
- Walk customer through problem-solving process.
- Install, modify, and repair computer hardware and software. Clean up computers.
- Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
- Follow up with customers to ensure issue has been resolved.
- Familiar with all standard MS Office software systems.
- Possesses knowledge of workstation administration and management including imaging.
- Possesses basic network support experience to include account administration in Active Directory environment.
- Able to establish a solid working relationship with customers, technical staff, managers, and peers.