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in Nashville, TN

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Hours Full-time, Part-time
Location NASHVILLE, TN
NASHVILLE, Tennessee

About this job



Immediate Opening for a Network Administrator with fantastic company offering flexible hours and opportunity!

Summary:
  • Responsible for providing technical assistance and support related to computer systems, hardware, or software.
  • Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.


Primary responsibilities
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone. Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking help. Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software. Clean up computers.
  • Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Familiar with all standard MS Office software systems.
  • Possesses knowledge of workstation administration and management including imaging.
  • Possesses basic network support experience to include account administration in Active Directory environment.
  • Able to establish a solid working relationship with customers, technical staff, managers, and peers.