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in Salt Lake City, UT

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Hours Full-time, Part-time
Location Salt Lake City, UT
Salt Lake City, Utah

About this job

Position Description: Field Service Technician
Field Service Technicians play an integral role in their overall team effort and their key job responsibilities include the installation, repair, maintenance, and management of company Packaging Systems / Equipment. In addition to assisting with the equipment needs of their customers, it is the responsibility of the Field Service Technicians to effectively communicate with the Systems Administrators, Regional and Account Managers, and customers about technical and non-technical information regarding their equipment.
Additional Responsibilities:
-Comprehensive preventative maintenance scheduling
-Machine tracking and material usage monitoring
-Satisfy, in a timely and complete fashion, required service-related documentation
-Participation on group conference calls to promote best practices
-In-field support and development of material delivery systems
-Perform demonstrations of company Systems and train end-users on operation and maintenance
-Key account focus and ongoing communication of opportunities to retain or grow business
-Film/consumable and machine trouble shooting and quality control reporting
-Effective time management and cost control


Requirements: This position requires good mechanical troubleshooting, calibration, and maintenance skills, some electrical aptitude; excellent communication skills (oral AND written); computer skills MS Windows; excellent customer service skills and the ability to train personnel on equipment use. It is imperative that candidates have exceptional interpersonal skills, i.e. they are able to speak with every level of customer, including senior level clients, as well as internal customers (directors, mangers, service staff peers).

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.