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Hours Part-time
Location Lincoln, NE
Lincoln, Nebraska

About this job

Posting Job Title:Customer Service Representative - PART TIME
Requisition #: 166221BR
Posting Location: Lincoln, NE, US
Area of Interest:Customer Service/Member Services
Position Type: Part Time

Posting Job Description

Customer Service Representatives Everything you want to be.

- *This positions is Part-Time at 25 hours per week with no benefits. Candidates will train full time for eight weeks before starting their part time schedule** Are you versatile and cool under pressure? Does your “can do” attitude prevail over a fast-paced variety of customer concerns? Do you picture yourself a tech whiz? Then Time Warner Cable is the place to be. We welcome and nurture such extraordinary talent.

Discover the most comprehensive training available…plus tremendous support, incentives and a clear career path for growth—all in a culture that values and rewards performance. As a team member in our Customer Care Center, you will assist customers with requests ranging from scheduling appointments to billing and the sale of additional or bundled products.

Most importantly, you’ll use your understanding of technology and communication devices to effortlessly troubleshoot issues with customer’s equipment (e.g. cable box, DVR, remote, Android devices, modems) and exhibit possibilities to subscribers.

By providing information, options, and an unbeatable level of service you’ll make customers happy—today and going forward. Beyond a desire to enhance the total customer experience, you are multi-talented and proficient.

You must be open to working flexible schedules that may include weekends or late hours, and experienced in a fast-paced customer facing setting. Our ideal candidate also has a consultative sales approach. You will receive a total compensation package that includes monthly variable pay opportunities, performance bonuses,, sales commissions, discount pricing on our residential products (so long as you live within our service area) and more. You’ll also discover ample resources and encouragement that inspire career progression and help you grow at your own pace.

To learn more about us, and apply online visit www.timewarnercable.com/careers
TWCCB

#LI-POST

FCC Unit_TWC: 3473
Controlling Establishment ID: 00056 - Lincoln 16th St

More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status

TWCCCS190