Appraisal Support Clerk - Customer Service Representative - Full-time / Part-time

We have a full-time/part-time opening for a Appraisal Support Clerk - Customer Service Representative.

Must be able to work various shifts per week.

Under the general direction and supervision of the Appraisal Support Manager works in the office Monday - Friday 7:45 am to 4:45 pm, entering all data related to estimated market values, manually and through data entry. Identifies and updates all City and County building permits. Update sales information. Performs computer graphic updates. Draws Builder Plans at TCAD and by visiting entities. Records, researches and updates fiduciary files. May work with Appraisal Review Board (ARB) during appeals season, data entry or ARB Receptionist. Update information, new account set up, close-out of old accounts and data entry on Business Personal Property accounts. Performs a variety of clerical tasks assigned, such as filing, scanning documents, typing forms and letters, researching addresses, opening, sorting and distributing mail, making copies and using fax machines. Will have contact with the public by phone and/or in person. Must have the ability to deal with high stress situations while serving the public. Maintains alpha and numeric files. Operates common office equipment. Performs data entry functions to properly maintain files and updates to the appraisal roll. Must meet minimum requirements for accuracy and productivity. Performs other duties as assigned. QUALIFICATION REQUIREMENTS: * High school graduate or equivalent * Minimum 3 years data entry and clerical experience and be proficient in mathematics, grammar and basic clerical skills. * Must have experience providing customer service both in person and on the phone in a stressful environment * Must have good communication skills both written and oral * Working Knowledge of Microsoft Office * Proficiency with Excel preferred * Must have accurate Data Entry skills equivalent to 45 wpm typing and ten key by touch * Must have stable work history * Must be able to work in the office Monday through Friday 7:45 am to 4:45 pm. with overtime as needed. * Spanish bilingual a plus * Must be authorized to work in the U.S. The final candidate will be subject to a background check.