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in Hopkinsville, KY

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Hours Full-time, Part-time
Location Hopkinsville, KY
HOPKINSVILLE, Kentucky

About this job



TeleTech is now hiring a Seasonal BSL for our Operations Team.

TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. Translating specific and complex client goals into highly productive and efficient operations that span the globe is a day-to-day reality for TeleTech operations professionals. As you can imagine, this is a challenging but highly rewarding area of expertise that is central to the success of our clients and our organization. With specialists in program development, asset management, pricing, program ramp-ups, logistical service delivery, and real estate, our Operations team provides a wide range of career-building opportunities that extend from operations strategy to implementation-and everything in-between.

The Business Analyst is a key member of our operations team analyzing performance data, trends, forecasting staffing and resource needs for optimum site performance. The successful candidate must possess exceptional organizational, critical thinking, and data analysis skills.

The Essential Duties of the Reporting Analyst Role include (but of course not limited to):

· Is the site-level systems and ID contact between Supplier and the client
· Provide system and ID support and readiness
· Provide troubleshooting assistance to Agents/Representatives
· Coordinate Agent/Representative ID tracking and issuance
· Communicate new, termed and changes in Agent/Representative status to the client
· Manage system issue tracking, escalation and resolution support

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff… TeleTech provides our employees with:

· Competitive salary
· Full time position (40 hours)
· Paid Training

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too.
These include:
  • BA/BS or equivalent experience
  • Experience analyzing data
  • Knowledge of Microsoft Windows applications (Access, Excel, Powerpoint, Outlook, Word)
  • Excellent organization skills and able to manage multiple and changing priorities
  • Ability and desire to excel in a fast-paced work environment
  • Prior call center experience preferred


For more information on the World of Opportunity at TeleTech please visit our website at http://www.hirepoint.com/

TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.

TeleTech requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TeleTech is an Equal Opportunity Employer.

TeleTech is now hiring a Seasonal BSL for our Operations Team.

TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. Translating specific and complex client goals into highly productive and efficient operations that span the globe is a day-to-day reality for TeleTech operations professionals. As you can imagine, this is a challenging but highly rewarding area of expertise that is central to the success of our clients and our organization. With specialists in program development, asset management, pricing, program ramp-ups, logistical service delivery, and real estate, our Operations team provides a wide range of career-building opportunities that extend from operations strategy to implementation-and everything in-between.

The Business Analyst is a key member of our operations team analyzing performance data, trends, forecasting staffing and resource needs for optimum site performance. The successful candidate must possess exceptional organizational, critical thinking, and data analysis skills.

The Essential Duties of the Reporting Analyst Role include (but of course not limited to):

· Is the site-level systems and ID contact between Supplier and the client
· Provide system and ID support and readiness
· Provide troubleshooting assistance to Agents/Representatives
· Coordinate Agent/Representative ID tracking and issuance
· Communicate new, termed and changes in Agent/Representative status to the client
· Manage system issue tracking, escalation and resolution support

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff… TeleTech provides our employees with:

· Competitive salary
· Full time position (40 hours)
· Paid Training

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too.
These include:
  • BA/BS or equivalent experience
  • Experience analyzing data
  • Knowledge of Microsoft Windows applications (Access, Excel, Powerpoint, Outlook, Word)
  • Excellent organization skills and able to manage multiple and changing priorities
  • Ability and desire to excel in a fast-paced work environment
  • Prior call center experience preferred


For more information on the World of Opportunity at TeleTech please visit our website at http://www.hirepoint.com/

TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.



TeleTech is now hiring a Seasonal BSL for our Operations Team.

TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. Translating specific and complex client goals into highly productive and efficient operations that span the globe is a day-to-day reality for TeleTech operations professionals. As you can imagine, this is a challenging but highly rewarding area of expertise that is central to the success of our clients and our organization. With specialists in program development, asset management, pricing, program ramp-ups, logistical service delivery, and real estate, our Operations team provides a wide range of career-building opportunities that extend from operations strategy to implementation-and everything in-between.

The Business Analyst is a key member of our operations team analyzing performance data, trends, forecasting staffing and resource needs for optimum site performance. The successful candidate must possess exceptional organizational, critical thinking, and data analysis skills.

The Essential Duties of the Reporting Analyst Role include (but of course not limited to):

· Is the site-level systems and ID contact between Supplier and the client
· Provide system and ID support and readiness
· Provide troubleshooting assistance to Agents/Representatives
· Coordinate Agent/Representative ID tracking and issuance
· Communicate new, termed and changes in Agent/Representative status to the client
· Manage system issue tracking, escalation and resolution support

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff… TeleTech provides our employees with:

· Competitive salary
· Full time position (40 hours)
· Paid Training

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too.
These include:
  • BA/BS or equivalent experience
  • Experience analyzing data
  • Knowledge of Microsoft Windows applications (Access, Excel, Powerpoint, Outlook, Word)
  • Excellent organization skills and able to manage multiple and changing priorities
  • Ability and desire to excel in a fast-paced work environment
  • Prior call center experience preferred


For more information on the World of Opportunity at TeleTech please visit our website at http://www.hirepoint.com/

TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.

TeleTech requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TeleTech is an Equal Opportunity Employer.

TeleTech is now hiring a Seasonal BSL for our Operations Team.

TeleTech is an organization that spans more than 16 countries, 6 continents and nearly 30 languages. Translating specific and complex client goals into highly productive and efficient operations that span the globe is a day-to-day reality for TeleTech operations professionals. As you can imagine, this is a challenging but highly rewarding area of expertise that is central to the success of our clients and our organization. With specialists in program development, asset management, pricing, program ramp-ups, logistical service delivery, and real estate, our Operations team provides a wide range of career-building opportunities that extend from operations strategy to implementation-and everything in-between.

The Business Analyst is a key member of our operations team analyzing performance data, trends, forecasting staffing and resource needs for optimum site performance. The successful candidate must possess exceptional organizational, critical thinking, and data analysis skills.

The Essential Duties of the Reporting Analyst Role include (but of course not limited to):

· Is the site-level systems and ID contact between Supplier and the client
· Provide system and ID support and readiness
· Provide troubleshooting assistance to Agents/Representatives
· Coordinate Agent/Representative ID tracking and issuance
· Communicate new, termed and changes in Agent/Representative status to the client
· Manage system issue tracking, escalation and resolution support

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff… TeleTech provides our employees with:

· Competitive salary
· Full time position (40 hours)
· Paid Training

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too.
These include:
  • BA/BS or equivalent experience
  • Experience analyzing data
  • Knowledge of Microsoft Windows applications (Access, Excel, Powerpoint, Outlook, Word)
  • Excellent organization skills and able to manage multiple and changing priorities
  • Ability and desire to excel in a fast-paced work environment
  • Prior call center experience preferred


For more information on the World of Opportunity at TeleTech please visit our website at http://www.hirepoint.com/

TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.