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in Sparks, NV

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Hours Full-time, Part-time
Location Sparks, Nevada

About this job

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 67,000 employees. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.

CDS Group Health is a full-service third-party administrator that partners with self-funded employer groups and their broker consultants to develop plans that meet the specific needs of employers and their members. CDS Group Health has a team of dedicated experts who can meet the needs of any employer group, including benefit plan design, medical management, open enrollment tools, reporting capabilities, out-of-area network solutions and specialized claims processing.

Job Description: T he Member Services Representative (MSR) acts as a liaison between employees, employers, physicians and their office staff, when applicable. The Member Services Representative represents CDS Group Health and its policies and procedures when assisting customers and others through inquiries, problems or complaints. The quality two-way communications the Member Services Representative provides ensures quality services and appropriate problem resolution for all parties involved.

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3 years customer service experience required. Previous call-center experience preferred. Medical terminology experience preferred.

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