Healthcare Representative - Full-time / Part-time

I am currently conducting interviews on my clients behalf for a Healthcare Representative. Qualified candidates will have excellent oral and written communication, healthcare industry experience, and customer service experience.

Provide excellent customer service to patients, staff and community health care providers while handling high volume incoming phone interchange on an automatic call distribution system. Act as patient advocate to facilitate problem resolution via telephone in a timely and courteous manner. Working knowledge of specialty triage intake and scheduling protocols for multiple providers. Responsible for up to date reference materials. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Provide patients verbally and through confirmation letter, notification of all appointments to include location, provider, required ancillary services, preparations and payment requirements. Verify insurance information. Verify benefits and insurance referral information. Intercede on the patient's behalf as necessary to arrange for special services, i.e. interpreters for both the hearing impaired as well as those with language barriers, wheel chairs and other special transportation needs.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.