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Hours Full-time, Part-time
Location Austin, Texas

About this job

Posting Job Title: Intern, NOC

Requisition #: 166909BR

Posting Location: Austin, TX, US

Area of Interest: Information Technology Services

Position Type: Intern

Posting Job Description

The Time Warner Cable Internship Program offers students a work experience which will create a bridge between their classroom knowledge and possible career choices. This opportunity will allow you to gain valuable professional experience within an industry leading company.

The Time Warner Cable Corporate office currently seeks a NOC Intern for our Commercial/Carrier and Transport NOC. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Essential Job Functions:

Assist with development and implementation of the ticket quality programAssist with preparation of QBR decks/materialsInput bulk loading of impacted circuit information in support of FCC reportingFollow-up on Problem Coded tickets with NOC Engineer oversightMonitor tickets requiring outage flag modifications in support of KPI MTTDOReview reports/trends for outstanding OPS Notices of non-compliant participantsMonitor center dashboards against 2,4,6,8 hour interval follow-upsSupport mentors and other leaders with tactical/day to day work outputs

Job Requirements:

We're looking for interns who have a technical acumen and want to learn more about engineering roles in a telecommunications company like TWC. Energetic, friendly, flexible, inquisitive, and hard working -- are character traits we're looking for.

Hours of operations will be Mon-Fri, Day shift - unless otherwise specified as weekend work

Education and Experience:

Candidates must be currently enrolled in a degreed program during the spring 2014 semester to be eligible.

This is a full time (40 hour work week) paid internship. Please note we do not provide housing.

FCC Unit_TWC: 1221

Controlling Establishment ID: 00009 - Austin 12012 MoPac Expy

More on TWC:

Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status

TWCGIR060