Customer Due Diligence Specialist #P138564 - Full-time

This position within the Corporate Risk Management team will report to the KYC & CDD Manager for Discover Payment Services. This role involves reviewing Know Your Customer (KYC) documentation and conducting customer due diligence (CDD) during onboarding and on a risk-based frequency for existing Customers.

Individuals in this role are responsible for:
• Onboarding of all new Customers, ensuring accurate and timely adherence to Payment Services KYC & CDD procedures and requirements.
• Assessing the risk, reviewing KYC documentation, and conducting CDD on existing Customers using a risk-based frequency for refreshing KYC documentation.
• Provide subject matter expertise in tuning the customer risk ratings methodology and framework.
• Ensure all Customers undergo Sanctions, Negative News, and PEP Screening and that the dispositions of false-positives are documented appropriately.
• Working through the day-to-day queue of KYC and CDD reviews to ensure items are completed in a timely manner, in accordance with established Payments standards.
• Cultivating effective relationships with management and other key stakeholders.
• Escalating and articulating key risks to the appropriate stakeholders.
• Attending continuing education courses, reading industry news articles, attending workshops and conferences, etc. to ensure awareness and understanding of the most current industry standards and regulatory expectations.
• Interfacing with internal audit and external examiners as needed to explain the control environment and scope of KYC and CDD reviews.
• Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Qualifications

• 3+ years of relevant BSA, AML, OFAC, KYC or similar industry experience required
• Bachelor’s Degree or equivalent
• Excellent communication skills; must be able to articulate verbally and in writing clearly, effectively and concisely
• Strong Microsoft Office, Excel, PowerPoint and Visio experience is preferred
• CAMS or similar certification preferred

#LI-NB1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.