Assistant Food Team Leader - Cincinnati - Full-time

Meijer is a leading Supercenter located in five states throughout the Midwest, with over 200 stores and more than 60,000 employees. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, and stores, distribution centers, and manufacturing facilities throughout Michigan, Indiana, Illinois, Ohio, Kentucky, and Wisconsin. As a multi-billion dollar retailer, Meijer is ranked as the 19th largest privately held company in the country. We have become a respected leader in the competitive retail market by sticking to our core values of customers, competition, family, freshness, and safety & health.
Currently, Meijer is looking for an Assistant Food Team Leader. Assists with planning, directing, and supervising team members in the day to day operations in the Grocery department under the direction of the Food Line Leader. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved efficiently and effectively and service is quick and efficient. Ensures that all products and displays are merchandised effectively to maximize sales and profitability. Provides support for team members during peak periods or when there are scheduling conflicts. This position is a developmental assignment and as such incumbents may be expected to rotate to other assignments.

Key responsibilities include:

• Responsible for staffing selection and hiring to achieve staffing needs
• Coordinates, creates, and builds daily work assignments for the stocking team
• Supervises, develops and trains staff, ensuring team members are thoroughly trained in all aspects of their jobs and have completed all required training
• Mentors and coaches the Grocery team members to ensure customer service and sales goals are exceeded and the Grocery area is maintained to Meijer standards
• Schedule and supervise the Grocery, Receiving, Central Salvage, and Fresh areas in the Food Line Leader’s absence.
• Promotes succession planning by providing career paths, identifying development needs, and being involved with and accountable for promotion decisions
• Documents and applies disciplinary actions and makes recommendations concerning discharge
• Achievement of budgeted lines in Grocery P&Ls, including but not limited to sales, labor, shrink and margin
• Review sales goals and take appropriate approach
• Reviews daily ad for completeness and accuracy
• Reviews MSPS/VPL performance from previous day and makes the necessary corrections
• Reviews Customer Surveys and customer feedback from previous week or day
• Communicates the Meijer Friendly Initiative in all team meetings and conversations
• Walks the grocery footprint multiple times to ensure that the shelves are full and abundant
• Spends 80% of time on sales floor communicating to customers and team members to ensure exceptional service is being delivered by organizing and maintaining the Remarkable Service Board
• Models exceptional, fast and friendly customer service
• Ensures the backroom is neat and organized
• Works with Pricing and Inventory TL to ensure price change compliance
• Is responsible for sales floor conditions in all areas of the Grocery, Dairy and Frozen
• Is responsible for food safety compliance in all areas of Grocery
• Implements Corporate processes to achieve goals including shrink, margin, profit, sales, labor
• Responsible for scheduling
• Responsible for ensuring all recalls and NDRs are responded to on time.
• Manages the bottle room
• Responsible for all Food area responsibilities, including Grocery and Fresh Department operations in the absence of the Food Line Leader
• Responsible for all Receiving and Central Salvage operations
• Responsible for ITB markdowns
• Responsible for managing Grocery Store owned space and Grocery Clearance NOP
• Responsible for Mass ILC Cut In process
• Manages all transitions in Grocery area
• Will work until 11pm or later on nights scheduled to close
• Reliable and consistent attendance is required
• Promotes a safe work environment
• Other daily tasks as required

Qualifications

Job Requirements:

• High school diploma or its equivalent required
• 3-5 years of related retail experience
• 1 year of management experience
• The position is a developmental assignment and as such incumbents will be reassigned other areas in the Store
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
• Demonstrated ability to resolve conflict and by addressing root cause issues
• Demonstrated ability to manage multiple tasks
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
• Demonstrated ability to teach suggestive selling
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
• Successful completion of all required certifications
• ServSafe Certification

Job Retail
Primary Location OH-West Chester
Other Locations KY-Florence, OH-Milford, OH-Cincinnati, OH-Loveland
Schedule Full-time