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DATA ENTRY FRONT DESK - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | Austin, Texas Austin, Texas |
About this job
The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. He/She will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
Essential job FUNCTIONS:
* Greets and welcomes guests upon arrival
* Registers guests into computer system, verifying registration, address and credit information
* Accepts payment for guests' accountants both at the time of registration and check out
* Maintains accurate records of room availability
* Responsible for key control
* Contacts appropriate party, if necessary, when a guest problem is reported
* Answers incoming guests calls and transfers appropriately
EXPERIENCE & EDUCATION:
* High school diploma or equivalent
* Prior hospitality experience preferred
* At least one year customer service experience preferred
. Experience in a Four-Diamond quality organization preferred
QUALIFICATION
* Must be a United States citizen or possess a valid work permit
* Must have excellent phone etiquette
* Must be able to read, write and speak English
* Must have strong computer skills
* Must have strong working knowledge of Microsoft Office programs
* Must be able to work well under pressure.
Essential job FUNCTIONS:
* Greets and welcomes guests upon arrival
* Registers guests into computer system, verifying registration, address and credit information
* Accepts payment for guests' accountants both at the time of registration and check out
* Maintains accurate records of room availability
* Responsible for key control
* Contacts appropriate party, if necessary, when a guest problem is reported
* Answers incoming guests calls and transfers appropriately
EXPERIENCE & EDUCATION:
* High school diploma or equivalent
* Prior hospitality experience preferred
* At least one year customer service experience preferred
. Experience in a Four-Diamond quality organization preferred
QUALIFICATION
* Must be a United States citizen or possess a valid work permit
* Must have excellent phone etiquette
* Must be able to read, write and speak English
* Must have strong computer skills
* Must have strong working knowledge of Microsoft Office programs
* Must be able to work well under pressure.
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