Store Seasonal Employee

General Description/Purpose

The primary function of the Customer Service Associate (CSA) I - Loader is to assist customers with all of their shopping

needs. The CSA I - Loader is responsible for providing excellent customer service by responding to customer inquiries and

helping customers with locating, selecting, carrying, and loading merchandise along with responding to requests for

assistance throughout the store. This includes supporting checkout functions and other customer services as needed. The

CSA I - Loader is responsible for preparing quick-load items, replenishing shelf stock, and using power equipment as needed.

The CSA I - Loader is also required to maintain a safe and secure work environment by conducting daily safety reviews,

noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks. Lastly, the CSA

I - Loader is responsible for completing all other duties as assigned.

Work Schedule

Requires late evening, night-time, and early morning availability any day of the week. Required to work a Corporate schedule

determined by Staffing Department, but may be changed by store management based on the needs of the store. Requests to

be scheduled off for a specific day requires advanced notification and approval by supervisor. Hourly Full Time or Part Time:

Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on the needs of

the store.

Scope

This position reports to a Department Manager and does not have direct reports.

Essential Knowledge, Skills, and Abilities

Acting with Honor and Character: Integrity and Ethics

Arithmetic Computation: Arithmetic Computation

Basic Equipment Use/Assembly: Equipment Operations

Being Organizational Savvy: Organizational and Department Knowledge

Communicating Effectively: Written Communication, Telephone Etiquette, Verbal Communication, English Language

Proficiency

Conscientiousness/Inspection/Detail Orientation: Attention to Detail, Dependability

Customer Service: Customer Need Identification (Curiosity), Customer Service Orientation

Decision Making: Problem Solving, Decision-Making

Demonstrating Personal Flexibility: Learning, Adaptability/Flexibility, Stress Tolerance

Focusing on the Bottom Line: Accountability, Initiative

General Product or Service Knowledge: General Product and Service Knowledge

Getting Organized: Planning and Organizing, Multi-Tasking, Time Management

Keeping on Point: Sense of Urgency

Loading/Receiving: Loading

Loss Prevention: Inventory Control

Physical Requirements

Agility: The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks. This includes the

ability to move throughout all areas of the store (e.g., sales floor, receiving, register areas, lawn and garden), Lowe's

property surrounding the store, or additional work areas.

Physical Strength: The ability to lift, push, pull, or carry objects using hands, arms, back, abdominal muscles, shoulders, legs,

or a combination of these muscle groups.

Protective Equipment: The ability to wear all necessary personal protective equipment to perform job functions.

Stamina: The ability to exert oneself physically over long periods of time. This may include performing repetitive or

strenuous tasks as well as standing and sitting for long periods.

Visual Acuity: The ability to see details (e.g., letters, numbers, codes, color, symbols, marks, labels, signs, video displays

including iPads) clearly to accomplish work tasks in a safe and efficient manner.

Proper Lifting Techniques: The ability to properly lift heavy objects or equipment. This includes the knowledge of correct

bending and lifting techniques as needed to properly position and use one's hands, feet, legs, arms, and back to lift objects

or equipment, and to push, pull, and carry heavy objects.

Hand-Eye Coordination: The ability to coordinate one's eyes with one's fingers, wrists, or arms to move, carry, or manipulate

objects or to perform other job-related tasks.

Work Conditions: The ability to perform job activities, with appropriate intermittent relief where applicable, under difficult

work conditions such as in extreme cold, heat, inclement weather, at heights, while exposed to constant/intermittent

sounds.

Climbing: The ability to climb, work, and carry items up and down ladders.

Manual Dexterity: The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in

coordination with its arm, or two hands to grasp, place, move, or assemble objects.

Tight Working Conditions: The willingness and ability to work in cramped/tight working conditions where mobility is

restricted.

Safety Harness: The ability to wear the safety harness to perform job functions.

Lifts 26-50 pounds without assistance many times a day and also lifts 51-75 pounds without assistance daily and 76-100

pounds with assistance daily. EEO Statement Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.