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Hours Full-time, Part-time
Location Duluth, MN
Duluth, Minnesota

About this job




Position Description:




Energize
your career with one of Healthcare's fastest growing companies.  



 



You
dream of a great career with a great company – where you can make an impact and
help people.  We dream of giving you the
opportunity to do just this.  And with
the incredible growth of our business, it's a dream that definitely can come
true. Already one of the world's leading Healthcare companies, UnitedHealth
Group is restlessly pursuing new ways to operate our service centers, improve
our service levels and help people lead healthier lives.  We live for the opportunity to make a
difference and right now, we are living it up.



 



This
opportunity is with one of our most exciting business areas: Optum –a growing
part of our family of companies that make UnitedHealth Group a Fortune 17 leader.



 



Optum helps nearly 60
million Americans live their lives to the fullest by educating them about their
symptoms, conditions and treatments; helping them to navigate the system,
finance their healthcare needs and stay on track with their health goals. No
other business touches so many lives in such a positive way. And we do it all
with every action focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance.




 


Your job shouldn't define you, it should reflect you.



You've
been seeking a new challenge, and the chance to unleash your talents
and energy in new, more impactful ways, ways that make a difference, and
maybe even change the world. You've got big plans; always looking to
innovate and improve your performance. But you also plan on succeeding
by doing things right, by building relationships with integrity and
compassion.



UnitedHealth
Group
is a Fortune 17 global leader. But really, we're something much
greater than that. We're more than 100,000 individuals, unified in one
incredible mission,  helping people live healthier lives.



Transforming
health care and millions of lives as a result, is no easy task. It
takes time, hard work, and even the willingness to transform the way we
work, as a company and as individuals, to keep a greater focus on our
goals and how we achieve them. And yet, every single day, with the help
of people like you, we're making it happen.



Here,
you'll find yourself working in the company of people who are
constantly growing and evolving. You'll see true opportunities to move
health care forward, and to help us create a system that works better,
in more ways for more people. You can be part of the greater future
we're building.



UnitedHealth
Group
is like no place you've ever seen or worked before. There's real
energy and excitement here about what we're doing and where we're
headed. And you can be sure we'll succeed, because while our passion and
commitment may be uncommon to most, they are shared from top to bottom,
across our entire organization.



And just like you, we're driven by values, a set of fundamental principles that are guiding our way forward:



Integrity: Honor commitments. Never compromise ethics.
Compassion: Walk in the shoes of people we serve, and those with whom we work.
Relationships: Build trust through collaboration.
Innovation: Invent the future, learn from the past.
Performance: Demonstrate excellence, in everything we do



At
Optum, we're committed to helping make the health care system work
better. Since health is so personal in people's lives, it's important
that we earn the trust of those we serve. We believe that by
purposefully shaping our culture, we will be able to build solid
relationships and achieve the full potential of our enterprise.


 


With
these values as our foundation, and through the talents, drive and
compassion of people like you, UnitedHealth Group will transform health
care. And as we continue our evolution as a company, you'll have the
opportunity to do your life's best work.

Positions in this
function are responsible for providing expertise or general claims
support to teams in reviewing, researching, investigating, negotiating,
processing and adjusting claims. Authorizes the appropriate payment or
refers claims to investigators for further review. Conducts data entry
and re-work; analyzes and identifies trends and provides reports as
necessary.

Primary Responsibilities:


  • Provide expertise or general claims
    support by reviewing, researching, investigating, negotiating,
    processing and adjusting claims
  • Analyze and identify trends and provide reports as necessary
  • Consistently meet established productivity, schedule adherence, and quality standards
  • Moderate work experience within own function.
  • Some work is completed without established procedures.
  • Basic tasks are completed without review by others.
  • Supervision/guidance is required for higher level tasks

Requirements

Requirements:

  • High school Diploma or GED
  • Working Hours M-F 6a-5:30p. Flex start 6a-9a
  • 1+
    years of experience in a Customer Service environment using the
    telephone and computer as the primary instruments to perform job duties
  • Authorization to work in the United States
  • Available to work 40 hours per week within the operating hours of the site
  • Basic Proficiency with computer and
    Windows PC applications, which includes the ability to learn new and
    complex computer system applications
  • Ability to multi-task, this
    includes ability to understand multiple products and multiple levels of
    benefits within each product

Soft Skills:
  • Prior stable work experience
  • Ability to remain focused and productive each day though tasks may be repetitive
Physical Requirements and Work Environment:
  • Extended periods of sitting at a computer and use of hands/fingers across keyboard or mouse
  • Office environment


At
Optum, you will perform within an
innovative culture that's focused on transformational change in the Healthcare
system. You will leverage your skills across a diverse and multifaceted
business. And you will make contributions that will have an impact that's
greater than you've ever imagined.





Diversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, age, national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.