The job below is no longer available.
You might also like
in Los Angeles, CA
Per Se Group • 1h agoJust posted Urgently hiring 5.8 mi Use left and right arrow keys to navigate- $31
est. per hour Redwood Family Care Network • 4h agoUrgently hiring 3.2 mi Use left and right arrow keys to navigate - $23
est. per hour Redwood Family Care Network • 4h agoUrgently hiring 5.8 mi Use left and right arrow keys to navigate - $19
Verified per hour Valvoline Instant Oil Change • 24d agoUrgently hiring 9.5 mi Use left and right arrow keys to navigate - $62
est. per hour WALGREENS • 12d agoUrgently hiring 5.5 mi Use left and right arrow keys to navigate
Per Diem Community Outreach Worker - Los Angeles, CA Telecommute
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Los Angeles, CA Los Angeles, California |
About this job
Position Description:
Energize your career with one of Healthcare's fastest growing companies.
You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.
Responsible for administering a health survey questionnaire in a client's home and community-based setting using a standard health questionnaire. Task does not require any clinical assessments.
Primary Responsibilities:
- Interact with assigned communities to locate members who cannot be reached by telephone by using last known address furnished by member's health plan
- Proceed to member's home previously appointed through the Optum customer call center for the purpose of completing an in-home assessment.
- Explain purpose of health assessment and persuade member to agree to complete a health assessment survey in member's home or on another appointed day/time preferred by member
- Overcome member refusals by following standard operating procedures and scripts
- Administer the health risk assessment within 30-45 minutes using a standard health assessment questionnaire and record responses on a hard copy form or an electronic form using computer
- Interview residents of member's known address to attempt to obtain an updated contact information for member who no longer resides at the visited address
- Directly reschedule member for another day and time if member cannot be persuaded to complete assessment survey on appointed day or drop-in visit day
- Record outcome of each appointed visit or drop-in visit following established standard operating procedure
Requirements
Required Qualifications:
- High School Diploma/GED.
- Comfortable working up to 36 hours per week, Monday - Saturday between hours of 8:00am - 5:00pm.
- Comfortable traveling 100% of the time.
- Reliable transportation, a valid CA driver's license, and auto insurance.
- Must have personal computer at home along with internet connection.
- 1+ year work experience in Community Outreach, Social Work, Customer Service, Sales or Healthcare interacting with geriatric and/or disabled populations.
- Must be comfortable using a computer and Microsoft Outlook.
- Knowledge of the assigned territory.
Preferred Qualifications:
- Understanding or familiarity with Medi-CAL and Medicare populations.
- Familiarity with the Healthcare field/environment such as Medical Clinics, Hospitals, Health Insurance.
- Microsoft Excel experience.
- Microsoft Word experience.
- Bilingual with English and Korean or Chinese.
Careers
with Optum. Here's
the idea. We built an entire organization around one giant objective; make the
health system work better for everyone. So when it comes to how we use the
world's large accumulation of health-related information, or guide health and
lifestyle choices or manage pharmacy benefits for millions, our first goal is
to leap beyond the status quo and uncover new ways to serve. Optum, part of the
UnitedHealth Group family of businesses, brings together some of the greatest
minds and most advanced ideas on where health care has to go in order to reach
its fullest potential. For you, that means working on high performance teams
against sophisticated challenges that matter. Optum, incredible ideas in one
incredible company and a singular opportunity to do your life's best
work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Your Privacy Choices