CIB F&BM, Business Support Management, VP Administrative Assistant Manager- New York, NY - Full-time / Part-time

JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

The Corporate & Investment Bank (CIB) Finance and Business Management (F&BM) group provides financial advice to support the CIB's business strategy and helps to ensure a sound control environment. Within F&BM, the four major areas of responsibility are: Business-aligned BMs (Business Managers), the CIB Controller, Support Staff CFO, and Planning and Analysis.

Department Description:

Business Support Management (BSM) is a function within CIB Finance & Business Management. The group is responsible for many levels of administrative and control-focused support to our CIB businesses. This includes, but is not limited to, oversight and management of Administrative Assistants and general support of day to day business functions and controls.

The team interacts heavily with multiple lines of business, Business Managers, CIB North America and Global counterparts, and Internal Business Partners such as CIB Expense Management, Business Change Management, Compliance, Human Resources, and Technology.

Roles and Responsibilities:

This position is accountable for managing a team of administrative assistants in support one or more LOB's in multiple locations. The ideal candidate will have a minimum of 5 years of admin or management experience with demonstrated success in leading productive and motivated work teams and managing large scope projects across multiple LOB's and regions.

The position also includes a strong people management and HR emphasis. Experience in the field is preferred. The candidate must demonstrate highly effective communication and relationship building performance with all organizational levels. Primary responsibilities include:

Lead day to day team activities and manage coverage

Develop and implement meaningful performance metrics

Motivate individual and team performance

Coach and mentor team; develop team leaders where appropriate

Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes

Build and maintain strong relationships with key stakeholders

Manage relationships with internal business partners across multiple LOB's in the Corporate Investment Bank (both in North America and Globally)

Provide thought leadership in strategic direction to improve productivity and leverage to the business

Build consensus around key initiatives

Advocate for the administrative staff needs

Lead the performance management process for direct reports

Participate in compensation planning

The ideal candidate will possess the following:

5 years of related experience

Human Resources and/or experience managing large teams is preferred

Prior experience in an Investment Banking or Financial Services organization is preferred

Strong oral and written communication skills

Strong and independent problem solving skills

Customer service / Client facing experience

Excellent relationship building skills with the ability to listen well and influence others

A self-starter who is organized and consistently meets deliverables