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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Norfolk, VA
Norfolk, Virginia

About this job

Responsible for the collection of an assigned portfolio.

This includes the collections of receivables, monitoring cash violations, billing inquires, and customer disbutes.
Main day to day responsibilities include:
-Effectively communicaate with customers in order to pursue timely collection of outstanding receivables
-Interface effectively with field and sales personell to resolve billing issues
-Analyze and monitor an assigned portfolio to identif potential credit risks or trends
-Prepare weekly/monthly status reports of problem accounts for communication to management, ops, and sales
-Collection of balances by identifying past due balances and communicating those items with customers and/or third pary payment companies
-Communicate invoice disputes iwth opps and sales and pursue all avenues until successful payment is made
-Work in SAP, Excel, their financial system, and have email up all day
- Each day will be different and each A/R specialist has the autonomy to set up their day however they need as long as they hit their KPIs and guidelines
-Make 50+ calls per day depending on your accounts
-Workload is divided by location usually per person

Qualifications: Prefers 5+ years of B2B collections experience, Analytical and good in excel, Intermediate in Excel SAP exp preferred, not required
Logistics experience preferred, not required
Problem solving/analytical ability- ability to look at a portfolio, Identify and solve problems

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.