Retail Sales - Shoes of Prey - The Fashion Centre at Pentagon City - Full-time / Part-time

Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We're looking for exceptional salespeople to provide outstanding customer service, develop strong customer relationships and build individual sales volume.

Since 2009, Shoes of Prey has been offering customers around the world the opportunity to design their own shoes. Shoes of Prey are now available at Nordstrom and we are looking for passionate and energetic sales people to drive results for the Shoes of Prey brand. The ideal candidate is motivated, enjoys working one-on-one with customers and has a strong interest in the business of retail. If you share our love for the customers we serve, the merchandise we sell and the work we do, this is a place for you to build a rewarding career.

Responsibilities

• Set and achieve Shoes of Prey sales goals while supporting the goals of the greater shoe department.
• Approach and engage with customers in a friendly, fun and supportive way.
• Provide an exceptional shoe fitting experience, which includes measuring for size and suggesting fashion looks based on current trends and customer feedback.
• Educate customers and the team on the Shoes of Prey brand history and products.
• Consistently seek new fashion and product knowledge to act as an expert for the customer and the team.
• Assist customers in designing beautiful shoes.
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events.
• Work with department manager to ensure merchandising and presentation meet the brand’s image standards.
• Open new Nordstrom RewardsTM accounts as a means of building customer relationships.
• Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning.

Qualifications

• High school diploma, or equivalent (preferred).
• Proven ability to set and achieve sales goals.
• Passion for providing incredible customer experience.
• Competitive drive and entrepreneurial confidence.
• Demonstrated ability to develop relationships with customers and coworkers.
• Product knowledge and enthusiasm for fashion.
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability and initiative

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.