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Personal Shopper
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Lone Tree, CO Lone Tree, Colorado |
About this job
At American Girl, our vision is "Creating the Future of Play". We strive to achieve this vision primarily through our creative and enthusiastic employees who DARE to be innovative, and THRIVE in a friendly and fast-paced environment. American Girl is committed to developing employees and supporting their career goals, helping them GROW with a host of meaningful experiences and learning opportunities. And by promoting a culture of BALANCE that emphasizes working passionately and taking time to play often, we are proud of how our employees LEAD by example in all that they do!
Job Description
WHO WE’RE LOOKING FOR
* Greet customers immediately. Consistently suggest promotions and additional merchandise to every customer.
* Set appointments. Make regular customer contacts via the telephone, email and/or written correspondence.
* Partner with the marketing/events team on store events. Support pre-reserve and new campaign launches. Close every interaction with a business card and offer to be of future assistance. Keep client contact information safeguarded and updated.
* Achieve financial goals. Maintain repeat business of 26%. Seek out new clients by traveling the store during downtime. Actively listen to clients.
* Be familiar with product and regularly attend all product training classes. Be familiar with store, catalog, and web promotions. Maintain a high level of professionalism in both appearance and demeanor.
* Work to exceed the customer’s expectations. Maintain customer information in POS system. Be available and easily accessible to store personnel. Meet and assist VIP clients requesting personalized service. Possess ability to multi-task and to effectively adapt quickly to the pace of the business.
Experience, Education & Skills
Requirements
* Must have background in sales and experience in client development. Must be extremely organized and enjoy working with children.
The Personal Shopper must possess a strong ability to work with a broad and diverse work force and customer base.
* Must be team oriented. The associate should have high energy, maintain a professional image, be highly organized, efficient, flexible, and have a positive attitude.
* Minimum of 2-3 years’ work experience.
About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.
Job Description
WHO WE’RE LOOKING FOR
* Greet customers immediately. Consistently suggest promotions and additional merchandise to every customer.
* Set appointments. Make regular customer contacts via the telephone, email and/or written correspondence.
* Partner with the marketing/events team on store events. Support pre-reserve and new campaign launches. Close every interaction with a business card and offer to be of future assistance. Keep client contact information safeguarded and updated.
* Achieve financial goals. Maintain repeat business of 26%. Seek out new clients by traveling the store during downtime. Actively listen to clients.
* Be familiar with product and regularly attend all product training classes. Be familiar with store, catalog, and web promotions. Maintain a high level of professionalism in both appearance and demeanor.
* Work to exceed the customer’s expectations. Maintain customer information in POS system. Be available and easily accessible to store personnel. Meet and assist VIP clients requesting personalized service. Possess ability to multi-task and to effectively adapt quickly to the pace of the business.
Experience, Education & Skills
Requirements
* Must have background in sales and experience in client development. Must be extremely organized and enjoy working with children.
The Personal Shopper must possess a strong ability to work with a broad and diverse work force and customer base.
* Must be team oriented. The associate should have high energy, maintain a professional image, be highly organized, efficient, flexible, and have a positive attitude.
* Minimum of 2-3 years’ work experience.
About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.
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