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About this job

Do you have a true passion for helping others? Are you an expert at creating long lasting relationships with people on a first-name basis? We have the perfect position for you!

We are Signazon.com, the ecommerce leader in custom printing solutions for businesses and consumers around the country. We are rapidly growing and seek an energetic, motivated, and sales driven Client Relations Representative to join us!

As a Client Relations Representative with us, you will:
* Act as the face of Signazon.com and provide an amazing experience to every Client, every time.
* Work with Clients to assist as needed throughout their purchase while suggesting products and services to enhance their experience
* Work one-on-one with Clients to confirm files, addresses, deadlines, and assist with all order related questions via phone, e-mail, and live chat.
* Proactively monitor Client satisfaction through outbound calling and/or surveying customers
* Support sales initiatives by utilizing a consultative selling process to match the best product to the Client needs
* Add your own personal touch in carefully assisting clients with any issues
* Receive tools to be the best Client Relations Representative by immersing yourself into everything Signazon: learn our product, processes, procedures, and more!

Our Ideal Candidate:
* Personality: Positive, cheerful attitude that is highly motivated and energetic- especially over the phone.
* Skills: Polished communication (both written and oral), strong persuasion and interpersonal skills, expert multitasker, typing speed above 50 WPM. Ability to identify needs.
* Experience: 3+ yearsaEURTM experience in a retail store or equivalent, experience working in high volume environments, background displaying a strong work ethic. Knowledge and interest in graphic design is a huge plus!
Compensation, Perks, and Benefits:
* Competitive base salary plus great bonus incentive opportunity each month
* Full Medical, Dental, and Vision coverage
* Premier 401k plan with Employer Match combined with full access to industry leading financial experts to support your financial well-being
* Paid Holidays and Paid Time Off
* Fun, comfortable, and casual yet professional working environment
* Consistent recognition and appreciation for your hard work
* Monthly raffles and prize giveaways
* Bi-weekly Friday breakfast

Potential Career Paths:
* Client Relations Leadership
* Sales and Business Development
* Art & Graphic Design
* Marketing
* Management & More!

What are you waiting for? Apply now by submitting your resume and cover letter detailing why you are our best candidate.