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Customer Care Representatives
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Apply Online Rockford, Illinois |
About this job
Expert Global Solutions (EGS) is a global customer service organization, serving the world's leading companies and best-known brands. With more than 40,000 employees in locations around the world, our people deliver extraordinary service - via phone, email and chat, every day. Embracing a diverse workforce with a shared commitment to deliver outstanding customer service, EGS offers significant opportunity to build a rewarding career, in a dynamic and customer-oriented environment.
Customer Care Representative
LaCrosse, WI
Provide a variety of customer services through inbound calls, outbound calls, email, and online web chats. Serves as liaison between the customer and client.
Essential Duties and Responsibilities
-Resolve customer questions, complaints, and requests.
-Provide pricing and delivery information, and processes orders.
-Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
-Enter all data into computer.
-Educate and/or sell the client's product or service to the customer.
-Contact customers to gather market research.
-May be required to work overtime to support the needs of business.
Job Requirements
Qualifications
Strong communication and problem solving skills required; Must have working knowledge of computer keyboard and ability to navigate the internet; Ability to multitask in a fast paced environment; Customer Service experience strongly preferred.
Apply now at www.egscorp.com
Click on 'Customer and Financial Care Representatives'. Search by 'La Crosse, WI'
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI90567419
Customer Care Representative
LaCrosse, WI
Provide a variety of customer services through inbound calls, outbound calls, email, and online web chats. Serves as liaison between the customer and client.
Essential Duties and Responsibilities
-Resolve customer questions, complaints, and requests.
-Provide pricing and delivery information, and processes orders.
-Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
-Enter all data into computer.
-Educate and/or sell the client's product or service to the customer.
-Contact customers to gather market research.
-May be required to work overtime to support the needs of business.
Job Requirements
Qualifications
Strong communication and problem solving skills required; Must have working knowledge of computer keyboard and ability to navigate the internet; Ability to multitask in a fast paced environment; Customer Service experience strongly preferred.
Apply now at www.egscorp.com
Click on 'Customer and Financial Care Representatives'. Search by 'La Crosse, WI'
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI90567419
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