Assistant Security Director

Universal Protection Service is proudly celebrating 50 years of being in business and is the largest privately owned security organization in the U.S.

We attribute our growth and success to our exceptional employees. If you like being part of a winning team and providing exceptional customer service, we may have an opportunity for you!

We proudly support the 100,000 Jobs Mission, a group of leading U.S. companies whose goal is to collectively hire 100,000 transitioning service members and military veterans by 2020.

Universal Protection Service is known as the leader in client satisfaction among facility service providers. We seek leaders that inspire the best from their employees and have the ability and desire to mentor, train, and help their staff grow! If you are a dynamic leader with a passion for service excellence and would like to be an integral part of our success, please consider joining our team!

We are currently looking to hire an Assistant Director of Security. This person will assist the Director of Security with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and follow all internal procedures. They will also oversee the security operations of a hospital campus, and ensure campus security procedures and initiatives align with the goals and objectives of system security.

Annual Salary Range is: $70,000-$77,000 depending on experience.

Additional responsibilities of the Assistant Director of Security position include, but are not limited to, the following:

• Planning, development, monitoring, and coordination of security activities.
• Responsible for implementation of security policies and procedures, response to emergent situations, and performing Security Risk Assessments.
• Manages and supervises all sub-units within the Security Department, such as fire control room, command center, or other site specific locations as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests.
• Under the direction of the Director of Security (and client’s Security Manager, if applicable), this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day.
• This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training employees. Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
• Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized.
• Assists the Security Director in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs.
• Ensures Security Department compliance with Hospital policies and procedures, as well as, TJC, CMS, federal, state and local statutes, and regulations.
• Participates in committees, including the Environment of Care and Safety Committees.

Position Requirements


** Looking for healthcare managerial experience candidate ( Manager or Director level), advanced education, and industry specific certifications, such as CPP or CHPA.**

Qualified applicants for the Assistant Director of Security position will meet the minimum requirements, as described below:

• Bachelor’s degree in business administration or relevant field, Psychology, Sociology, Criminal Justice, Information Systems, desired but not required.
• A minimum of five (5) years of Security Management experience in the healthcare industry at a Manager or Director level, or above. Previous experience working in law enforcement, military, or emergency management.
• If required in the state in which you are applying, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty.
• Must be 25 years or older and have a valid driver's license for the state in which you are applying and ability to meet company driving standards in order to safely operate a Company vehicle if required.
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required.
• Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email a considerable plus.
• Professional, articulate and able to use good independent judgment and discretion.
• Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently.
• Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
• Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response.
• Ability to develop budgets at the department level, preferred.
• Ability to operate security based software, and physical security systems including, but not limited to CCTV, access control, duress alarms, etc. highly preferred.
• Experience as a Certified Trainer or Instructor in the fields of security, law enforcement, military, or emergency management a plus.
• Knowledge and experience in Hospital Incident Command System (HICS), up to, and including FEMA ICS-300 Certification desired but not required.
• Current member of IAHSS required and ASIS preferred.
• One or more of the following: IAHSS Certified Healthcare Protection Administrator (CHPA), ASIS Certified Protection Professional (CPP), Certified Healthcare Protection Administration (CHPA), Physical Security Professional (PSP), and/or Professional Certified Investigator (PCI) highly desired.

EOE/Minorities/Females/Vet/Disability

Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce.

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Division West - Universal Protection Service