Shipment Supervisor - Old Navy - Sawgrass Mills

Job Description

Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. We said fashion didn't have to be just for rich people - it could be for everyone. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can shop for their must-have fashion essentials online as well as in one of our 1,000 stores located globally.

When you work at Old Navy, you’re choosing a different path (and a pretty awesome one at that). We believe that style and quality should be accessible to everyone and we work hard to make that possible. Truth is, in fashion, it’s easy to be exclusive. It takes a lot more creativity, guts and drive to be inclusive. What we believe in today is exactly what we believed in when we started: we’re on a mission to democratize fashion and make shopping fun again. Sound good to you?

Old Navy – a brand for everyone, a place for you.

The Shipment Manager supports the ASM of Merchandising and/or the ASM Shipment by executing strategies that consistently meet and exceed company standards for product placement. This Manager assists the ASM in planning and placement of seasonal merchandise flow. By effectively executing the shipment process during new flow and replenishment weeks, the Shipment Manager maximizes presentation and optimizes productivity and profitability. The Shipment Manager adapts merchandising based on individual store need and inventory levels. The Shipment Manager partners with all other members of the management team for consistent execution of product placement and initial placement of upstock/back stock. Thee Shipment Manager ensures integrity and implementation of presentation and brand standards in order to provide the best customer experience; provides functional training and ongoing tactical feedback to Associates focusing on product placement.
Sales

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  Drives sales and profitability though proper product placement and merchandising
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  Partners with ASM to implement seasonal/monthly new flow and initiatives
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  Drives results in the store by ensuring seasonal merchandising presentations and new merchandising initiatives are executed per company guidelines (The Book)
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  Ensures placement of merchandise meets company presentation guidelines
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  Ensures key programs are protected and presentation is appropriate for the brand
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  Executes flexing of product to maximize business opportunities while ensuring all flexing decisions are linked to sales
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  Partners with Operations Manager to ensure proper movement of clearance merchandise
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  Ensures all upstock and back stock is organized and maintained according to company standards to facilitate effective replenishment and maximize gross margin
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  Partners with store management on key merchandising decisions that have an impact on store workload, sales and ease of shopping for the customer
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  Ensures efficiencies and minimizes merchandise handling to meet payroll budget and sales goals
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  Actively participates in store walks with ASM, SSM, DM, and others to ensure the consistency and quality of merchandising
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  Communicates successes, opportunities and solutions to AASM and other store leaders to drive results
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  Leads shipment process during new flow and replenishment weeks
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  Ensures productivity goals are met while adhering to company defined best practices
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  Supports team and processes by ensuring that shipment tools and equipment are available
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  Ensures proper organization, maintenance, and storage of visual elements
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  Performs Leader on Duty responsibilities including opening and closing the store
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  Monitors payroll when opening store and adjusts schedule accordingly
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  Practices and ensures all company policies and procedures are followed
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  Ensures Leaders and Associates utilize Customer Service statements to prevent external loss
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  Ensures store meets Store Compliance Audit requirements
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  Ensures store is compliant with daily cleaning activities according to best practices
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  Exhibits behaviors to drive service standards: understands target customer in each area and recognizes customer cues
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  Ensures that the actions and activities of the team support Old Navy’s service standards
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  Ensures a clean hazard free shopping and working environment through daily cleaning activities
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  Ensures Ready all Day standards are to company expectation
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  Provides follow-up and feedback to Associates on performance of tasks
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  Elevates personnel performance issues to ASMM immediately
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  Provides motivation and recognition to Associates
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  Assesses training opportunities an d makes recommendations to the ASSM
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  Demonstrates and acts in accordance with Gap Inc. policies, procedures and practices Store Operations People

Qualification

• Excellent process management and time management skills, specifically related to the shipping/receiving process in a very fast paced environment
• Excellent merchandising skills, with attention to visual detail
• Ability to understand and interpret HQ merchandising tools and visual direction
• Ability to identify opportunities and offer solutions to store specific merchandising challenges using brand standards and HQ direction as a guideline
• Demonstrates business comprehension
• Demonstrates passion for customer service
• Demonstrates strong time management and organizational skills
• Excellent ability to create teams and partnership
• Demonstrates ability to prioritize and handle multiple tasks and work with a sense off urgency
• Demonstrates excellent verbal and written communication skills
• Demonstrates ability to prioritize and handle multiple tasks
• Excellent delegation and follow-up skills
• Ability to develop and train others
• Demonstrates conflict management and resolution skills
• Demonstrates computer proficiency

Education/Experience

• High School diploma or equivalent desired
• Two year college degree or equivalent work experience preferred
• 12 Months with Old Navy or equivalent supervisory experience
• Two or three years experience in a fast paced shipping/receiving environment
• Must be at least 18 years of age

Physical Requirements

• Ability to effectively communicate with customers and store personnel
• Ability to lift and carry 50 lbs
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stopping, squatting, and climbing

Schedule Requirements

• Ability to work a flexible schedule to meet the needs of thee business, including evening, overnight and weekend shifts

Providing our customers with an optimal shopping experience is our #1 priority. We work as a team, and team members are expected to perform a variety of cross-functional tasks as assigned by the leader on duty or as needed to ensure overall customer satisfaction. This job description intends to describe the general nature and level of work people assigned to this job perform. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.