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in Lawrenceville, GA
Member Services Specialist
•30 days ago
Hours | Full-time, Part-time |
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Location | Lawrenceville, Georgia |
About this job
Life Time is currently seeking a qualified Member Services Specialist to deliver the highest quality customer service through proactively engaging all members and guests and building strong relationships.
As a Member Services Specialist, you will assist members with account maintenance and articulate an extensive knowledge of Life Time Fitness products and services. Anticipate member needs and interests, recommending programs, products, and services appropriately.
Responsibilities
Greet and service members at the Activity Center in a friendly and professional manner by responding attentively and promptly to member needs
Anticipate member needs and interests and recommend programs, products and services appropriately
Enter sales transactions at POS (point of sale) for members, including program, service and product payments
Schedule members accurately for programs and services accordingly
Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
Extensive knowledge of all club activities and promotions
High School diploma or GED
Minimum of six months experience in a customer service related position
CPR/AED certification required within thirty days of hire
As a Member Services Specialist, you will assist members with account maintenance and articulate an extensive knowledge of Life Time Fitness products and services. Anticipate member needs and interests, recommending programs, products, and services appropriately.
Responsibilities
Greet and service members at the Activity Center in a friendly and professional manner by responding attentively and promptly to member needs
Anticipate member needs and interests and recommend programs, products and services appropriately
Enter sales transactions at POS (point of sale) for members, including program, service and product payments
Schedule members accurately for programs and services accordingly
Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
Extensive knowledge of all club activities and promotions
High School diploma or GED
Minimum of six months experience in a customer service related position
CPR/AED certification required within thirty days of hire