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Hours Full-time, Part-time
Location Albany, OR
Albany, Oregon

About this job

About Us: We're one of the fastest-growing companies in the country. Here, you can learn by doing, exceed your own expectations and conquer new career challenges. We're a team of thoroughbreds with a passion for generating opportunities for people to succeed, moving our clients' businesses forward, and helping our communities grow. We expect great things from you - and you should expect a great experience with us. Fun Fact: More than 70% of our team members are promoted to new opportunities within their first two years. Job Summary: Do you enjoy challenges and variety? Do you enjoy solving problems and resolving new and different issues every day? Are you technically savvy and extremely comfortable working in a fast-paced, deadline-driven environment? If so, working as a Recruiting Process Manager (RPM) with Integrity Staffing Solutions may be perfect for you! This role will be 50% Recruiting and 50% onsite management. Our Recruiting Process Managers are efficient, process-driven and customer-focused individuals who enjoy a demanding, fast-paced office atmosphere and who get tremendous satisfaction in working with the public, researching and resolving guest concerns and following clearly defined policies and procedures. This role will be 80% in our Recruiting Office, 20% working at our on-site Fulfillment Center with the team. Primary Functions: Monitor the flow and processes in our recruiting offices, making sure hundreds of applicants per day move through our paperless application process easily. Manage and motive your team of Placement Specialists and Guest Service representatives to ensure that applicants are receiving superior service and clearly understand the job and requirements of our Client. Partner with On-Site teams regarding orders, order changes on a weekly basis Adhere to all Integrity standard process & procedures for compliance, order fills, backfills and any other business demands. Basic Qualifications: 3-5 years in process management, preferably in a high-volume call-center or retail environment 2-4 years in a supervisory/management capacity either in a call center, food service, hospitality or retail environment Advanced and demonstrable skills in Microsoft Office (particularly Excel) Excellent customer service skills Excellent verbal and written communication skills Ability to work extended hours to meet business needs. This will require more than 40 hours per week October-December What's in it for you? We can provide you with endless opportunities from a geographic and growth perspective. From day one, you're considered a valuable team member and will receive a competitive weekly compensation package with the ability to grow your earning potential. You'll get a fantastic benefits package with generous time off, as well as the opportunity to work with a group of pretty awesome people - in an office that knows how to have a good time. OPENCORP OPENWAR IntegrityCB01 Category: Customer Service, Staffing, Call Center, Retail, Manager, Operations