Administrative Assistant - Full-time / Part-time

This position is responsible for accounts receivable, customer service and day to day office duties. 

Essential Duties and Responsibilities:

• Answering Phones
• A++ Customer Service
• Creating bank deposits
• Collecting current and past due accounts
• Entering and processing credit card payments
• Entering payments into the Fish 3 database
• Creating new customers within FISH
• Editing existing accounts with updated pricing, component changes etc.
• Creating and maintaining relationships with National Maintenance Companies and their payment processes.
• Training window cleaners on completing invoices and work orders properly.
• Filing all necessary paperwork.
• Preparing and sending “Thank You’s” to all residential customers.
• Call each residential customer 1 day prior to their scheduled cleaning.
• Prepare formal bid proposals for potential customers
• Assist in collection of outstanding accounts receivable 

Qualifications: Must have working knowledge of Word, Excel and Outlook. This position requires proven customer service skills. Office related experience is preferable. High School diploma/GED required.