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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Dodge Center, Minnesota

About this job

COMPANY PROFILE

The Commercial segment is a leading manufacturer of refuse collection vehicles, front and rear discharge concrete mixers, portable and stationary concrete batch plants, field service vehicles, and truck mounted cranes. All backed by 24/7 support, our segment's brands consist of McNeilus, CON-E-CO, London Machinery, and IMT. Oshkosh Commercial leads it's industries in both innovation & quality.

Oshkosh Commercial is a segment of Oshkosh Corporation, which is a Fortune 350, multi-billion dollar company. At Oshkosh Corporation we are dedicated to designing and building the world's toughest specialty trucks, truck bodies, and access equipment by working shoulder-to-shoulder with the people who use them.

SUMMARY

This position requires the ability to administrate basic server systems in both physical and virtual environments, operate at an entry level of proficiency in administration. Provide administration of an Active Directory environment. Support project staff, and users on server hardware based business problems and active directory. Provide customer production and developer support using service desk ticketing system and tools. Ensure that documentation is up-to-date followed.

Position will support business department(s) and system(s). This position is expected to address basic business processes. Should be able to work in a team environment and resolve problems and proactively communicate. The security risk level for this position is high; therefore, the incumbent may be subject to additional background screening requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Call Management

Customer service skills

Support ticket creation

Support ticket routing

Analysis and Problem Management

Document resolution procedures

Monitor system performance and integrity

Operational Support

Provide day-to-day support for production systems

Expected to take a supporting role in day-to-day production support

Follow server standards and policies

Follow standards, policies and procedures pertaining to change management and server systems

Project Complexity

Responsible for support with team members on a project

BASIC QUALIFICATIONS

Associate's degree in related field and 4-plus years related experience or Bachelor's degree in related field and internship experience

PREFERRED QUALIFICATIONS

Microsoft Operating Systems or Linux Operating System

Microsoft Active Directory

Print and File Services

Able to Monitor Systems Center Operations Manager

Understanding of Enterprise Policy Orchestrator

Oshkosh Corporation is an Equal Opportunity employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities, and is committed to providing equal opportunities for all employees and applicants. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation takes affirmative action to employ and advance in employment qualified Minorities, Females, Protected Veterans, and Individuals with Disabilities. Any employee or applicant for employment who is qualified under the applicable regulations will be covered under our affirmative action program. Submission of this information is voluntary, will be kept confidential, and is not a requirement for employment.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum .