Help Desk Representative

We have a full-time/part-time opening for a Help Desk Representative.

Must be able to work various shifts per week.

Manpower is currently recruiting Help Desk Representatives for one of our clients in Brooklyn, NY! Job Responsibilities: *The Representative is responsible for maintaining and growing customer business. *He/She interfaces directly with the customer to identify business needs and position UPS products and services to meet those needs. *He/She will collaborate with others to manage contract administration and compliance and solution implementation activities. *The Representative will help prioritize customer opportunities and implement account strategies. *This position is also responsible for making proactive sales and reactive support contact with locations to grow and maintain the business within the assigned territory. *This position meets customers face-to-face to identify their business needs, leverage products and services, and retain current business. *He/She informs and trains customers on the usage of technology solutions to ensure tools are used properly. *This position performs in-person quarterly audits to ensure compliance. *The Representative also responds to customer questions, complaints, and inquiries to meet customer needs. Requirements: *High School diploma or equivalent required. *Associates or Bachelors degree preferred. *Previous experience in a support role is preferred. * Applicants are expected to have strong communication and organizational skills. Hours: Day Shift 9:00am to 5:00pm Contract Length: 1 Year. Pay: $31.00/hr. For additional details on this role contact: Daniel Townsend Email: daniel.townsend@manpowergroup.com Phone: 414-982-1957 ex.244 Please go to www.manpowerjobs.com and create a profile with us and contact this recruiter directly. When emailing or calling, please reference Advert ID# 231585 NOTE: Please DO NOT contact your local manpower office directly, as this position is not being serviced out of that office, please reach out to the recruiter listed above. Manpower is an Equal Employment Opportunity (EEO) Employer.