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in Deer Park, OH
Manager, Service & Training - Kenwood Towne Center #715 - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | deer park, Ohio |
About this job
Position : Manager, Service and Training
Department : Remote - Store Operations
Reports to : Assistant Store Manager of Service and Operations
Direct Reports : No
FLSA Status : Non-Exempt
Location :
Job Purpose :
The Service and Training Manager helps oversee new Associates, registers, new floor set concepts, loss prevention, core values, launchers, and manager on duty training. The Manager will ensure that such training is completed in accordance with company-defined practices and processes.
Deliverables :
Actively participates in store walkthroughs with Store Manager and District Manager to ensure the consistency and quality of service and operational execution
Educates and provides feedback to Associates on driving sales through service standards, product knowledge, store presentation, and replenishment
Manages and measures results through creating short-term plans and long-term strategies, processes, and events that ensure a positive in-store experience for both our store team and customers
Communicates training assessments with corporate organization and utilizes the development and implementation of training courses.
Manages and overseers various field training programs and projects.
Identifies and arranges suitable training solutions for employees.
Coordinates with corporate Management to schedule training classes and monitors and ensures attendance.
Knowledge, Skills, and Qualifications :
Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
Must have at least 2 years of retail experience. Prior supervisory or management experience preferred.
Must be skilled in coaching and training, strategic planning, and customer service.
Must have excellent communication and interpersonal skills.
Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.
Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month.
Job Code :
18311
Division :
Field - Region : Central
Location :
0715 - XXI - Kenwood Towne Centre, Cincinnati OH US 45236 7875 Montgomery Rd, #1150
Job Type :
Full Time
Career Level :
Manager (Manager/Supervisor of Staff)
Education :
High School or equivalent
Category :
Retail - Field Operations, Sales & Business Development
Offer Relocation :
No
To submit your resume for this job, select how you heard about the job and then click the "Submit Your Resume" button below.
How did you hear about this job? *
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(NOTE: You need to have an account created in order to refer someone. Clicking this button will ask you to log in. If you are a returning user, log in to refer the person. If you are a new user, please create a Resume Profile first.)
Department : Remote - Store Operations
Reports to : Assistant Store Manager of Service and Operations
Direct Reports : No
FLSA Status : Non-Exempt
Location :
Job Purpose :
The Service and Training Manager helps oversee new Associates, registers, new floor set concepts, loss prevention, core values, launchers, and manager on duty training. The Manager will ensure that such training is completed in accordance with company-defined practices and processes.
Deliverables :
Actively participates in store walkthroughs with Store Manager and District Manager to ensure the consistency and quality of service and operational execution
Educates and provides feedback to Associates on driving sales through service standards, product knowledge, store presentation, and replenishment
Manages and measures results through creating short-term plans and long-term strategies, processes, and events that ensure a positive in-store experience for both our store team and customers
Communicates training assessments with corporate organization and utilizes the development and implementation of training courses.
Manages and overseers various field training programs and projects.
Identifies and arranges suitable training solutions for employees.
Coordinates with corporate Management to schedule training classes and monitors and ensures attendance.
Knowledge, Skills, and Qualifications :
Must be at least 18 years old with a high school diploma or equivalent. College degree or relevant technical or vocational training preferred.
Must have at least 2 years of retail experience. Prior supervisory or management experience preferred.
Must be skilled in coaching and training, strategic planning, and customer service.
Must have excellent communication and interpersonal skills.
Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.
Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month.
Job Code :
18311
Division :
Field - Region : Central
Location :
0715 - XXI - Kenwood Towne Centre, Cincinnati OH US 45236 7875 Montgomery Rd, #1150
Job Type :
Full Time
Career Level :
Manager (Manager/Supervisor of Staff)
Education :
High School or equivalent
Category :
Retail - Field Operations, Sales & Business Development
Offer Relocation :
No
To submit your resume for this job, select how you heard about the job and then click the "Submit Your Resume" button below.
How did you hear about this job? *
--
Allretailjobs.com
ASU - Arizona State University
BU - Boston University
CareerBuilder.com
Chinese Daily News
Craigslist.com
F21 Employee Referral (referred by current F21 employee)
Facebook.com
Fashionjobs.com
FashionUnited.com
FIDM - Fashion Institue of Design and Merchandising
FIT - Fashion Institute of Technology
FLSU - Florida State University
Forever21.com Career Site
Google.com
HotJobs.com
Indeed.com
InRetail.com
Job Fair / Career Fair
Jobing.com
JobsInLogistics.com
Korea Times
La Opinion Newspaper
LinkedIn.com
LPJobs.com
LSU - Louisiana State University
Lux Fine
Lux Talent
MayoroftheMall.com
Monster.com
Monster Resume Database
NDSU - North Dakota State University
NFLU - Northern Florida University
Other Source (not listed)
OTIS - Otis College of Art & Design
Parsons
Pepperdine University
Print Advertisement
Recruiter Contacted
Represented by Agency
RSS Feed
SCAD - Savannah College of Art and Design
ShopTheJobs.com
SHRM Website
Stylecareers.com
TAMU - Texas A&M University
UCLA - Univ. of Southern California
UCSB - Univ. of California at Santa Barbara
UH -University of Houston
University of Miami
UNLV - University of Las Vegas
USC - Univ. of Southern California
Word of Mouth / Networking
F21 Current Employee (you are a current F21 Employee)
or
Email this job to a friend!
Your Name:
Your friend's email address:
OR
(NOTE: You need to have an account created in order to refer someone. Clicking this button will ask you to log in. If you are a returning user, log in to refer the person. If you are a new user, please create a Resume Profile first.)