Red Classic - Planner/Dispatcher - Full-time / Part-time

Red Classic - Planner

Overview:

To plan a fleet of trucks/trailers/drivers to ensure optimum productivity, service levels and revenue, as well as, understanding and meeting the needs of our customers and drivers.

Responsibilities:

• High level of customer service to assigned area and establish a good working relationship with each Hub Manager, Driver Managers and drivers
• Communicate effectively and professionally with assigned customer service personnel on all levels while developing positive and solid relationships to enhance growth
• Ensuring optimum driver/unit utilization and performance in generating revenue
• Complying with Federal Motor Carrier Safety Regulations, namely Hours of Service
• Planning drivers/equipment via TMW, accurately and timely
• Responsible for coordination of outbound and inbound freight in operating area
• Planning all available loads on available load board that are scheduled for next day pick up and/or delivery
• Loads that are moved back to an “available status” need to be investigated as to why moved back to “available status” and re-planned for timely pick up/delivery
• Accountable in making sure that drivers are planned and have accurate and timely information for pickup and delivery.(Dates/times of pick up/delivery accurate; BOL#’s, release #’s, PU #’s, Del #’s)
• Communicating pick up and delivery exceptions with Hub Manager/Driver Manager/CSR and other hubs that are affected
• Answering phones and communicating via email or other electronic means in a professional manner
• Follow all Company policies, procedures, and processes
• Speak knowledgeable to all employees, contractors and customers of Red Classic

Requirements:

• Ability to work under stress while remaining professional at all times
• Ability to listen to and understand information and ideas presented either verbally or in writing
• Ability to recognize, evaluate and resolve problems using independent judgment
• Minimum of 6 months of transportation/management experience preferred
• Ability to communicate well with others
• Above average writing skills and organizational skills
• Ability to take direction and follow through
• Map reading skills
• Must have computer skills and general computer knowledge.
• Detailed oriented
• Be proactive instead or reactive
• Is capable of working independently, without constant supervision
• At least a two year degree is preferred or equivalent experience
• Valid driver's license with an excellent driving history