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in East Syracuse, NY

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About this job

DoubleTree by Hilton Hotel Syracuse

If your smile has the ability to brighten someone's day, we're looking for you.

The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Interstate Hotels & Resorts is an  EEO/AA/Minorities/Females/Disabled/Veterans

This full-tIme position requires flexible hours and the ability to work weekends and holidays.

Experience skilled hospitality in an ideal location at the DoubleTree by Hilton Syracuse. This full-service hotel is situated amid a corporate park that is just off the New York State Thruway and is only ten minutes from downtown Syracuse and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport. Close to Syracuse’s top attractions including Syracuse Carrier Dome and Gifford Zoo, our hotel is centrally located so that guests may easily access New York State’s best landmarks including Lake Ontario, New Your State Fairgrounds, the Finger Lakes Region and the Baseball Hall of Fame. 

This modern hotel has 250 guest rooms including two suites with contemporary decor and either one king- or two double-sized beds. Watch your favorite show on the 32-inch flat-screen TV.  Sit at the large work desk with an ergonomic chair to check emails using the high-speed internet access.

Guests can enjoy the relaxing courtyard area with seating, plus the indoor heated pool with a whirlpool spa and the outdoor heated pool with a sundeck.  Dine at Regatta Bar & Grille, offering cocktails and light food. We also offer room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry.  Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. Feel welcomed as you receive a warm chocolate chip cookie upon arrival. The DoubleTree by Hilton Syracuse is an ideal choice for business and leisure guests.

Highlights

  • Located 10 minutes from downtown Syracuse and Syracuse University; complimentary shuttle service to Syracuse Hancock International Airport.
  • Convenient to NYS landmarks including Lake Ontario, Baseball Hall of Fame, NYS Fairgrounds & Finger Lakes
  • 250 guest rooms (including two suites) with 32-inch flat-screen televisions
  • 12,000 sq. ft. of event space and complimentary business center
  • Complimentary indoor/outdoor pools, fitness center and relaxing courtyard area
  • Relaxed all-day dining at Regatta Bar and Grill

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer